CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Call Center management "

Vice President - 20 Years of Experience - Near 63123

Accomplished executive and proven leader who consistently demonstrates ability to assess strategic business needs, develop smart action plans, and create manageable goals to achieve short and long term success. Respect for developing a healthy business culture and restructuring organizations with a customer focus.

Tags for this Online Resume: Application Development, Automation, Billing, Networking, Outsourcing, St Louis, Missouri, Restructuring, Warehousing, Services, Accounting, Business Planning and Analysis, Operations Management, HR, Fleet Management, Customer Service, Strategic Planning, Team Oriented, P&L and Budgets, Call Center Management

Customer Service Manager - 12 Years of Experience - Near 32712

My strong background in risk management and improving customer service will be an asset to companies that want to see improvements in these areas. I would like to use my talents to assist employers turn around service challenges.

Tags for this Online Resume: Call Center Manager, Team Builder, Risk Manager, Process Improvement , Apopka, Manhattan, 11 years experience, Customer Service, Audit, Staff Trainer

Financial Specialist - 14 Years of Experience - Near 30039

I'm an ambitious professional seeking a position that will allow me to utilize my Administration, Accounts Payable, Call Center Management, Project Management, Training and over twenty years of various roles in customer service experiences in a challenging and exciting manner while contributing to the success of my employer. Management and Computer Skill Summary: Fifteen years in various Finance positions. Budgeting for spe...

Tags for this Online Resume: Customer Service, Call Center, Order Entry, Quality Assurance, Test, Payroll, Management, CFO, Credit Cards

Manager - 18 Years of Experience - Near 55378

QUALIFICATIONS PROFILE Highly accomplished call center Director/Manager with over 20 years of project management experience. Experience includes: Developing and implementing diverse policies /procedures, work force management support, promoting company growth, and extending quality customer service. Managing the erection of more than 15 call centers nationwide, responsibilities include hiring training quality assurance, and...

Tags for this Online Resume: Business Analysis, Business Analyst, Commissions, Forecast, Forecasting, Gathering Requirements, Interactive Voice Response, Inventory, Requirements Gathering, Work Force Management, Health Care Processes and Procedures, Call Center Manager, UAT Testing, RSA and Agile Mythology for gather user requirements, BluePumpkin, Gap Analysts

Sales Manager - 10 Years of Experience - Near 77493

Summary Energetic Call Center Manager with strong time management skills who thrives in a fast-paced, dynamic environment. Customer Service Manager experienced with all facets of the hiring, training, coaching and development processes of Call Center Representatives. Managed A national leader in the creation and distribution of register tape advertisement. A professional sales leader and motivator who undertakes complex ass...

Tags for this Online Resume: Cold Calling, Call Center, Distribution, Outside Sales, Sales, Corporate Accounts, Accounts Receivable, Customer Relationship Management, Inside Sales, Lead Generation, Sales Manager

Director - 20 Years of Experience - Near 33472

Dynamic professional seeks Executive Sales Management position in growing organization offering stability, challenge and the opportunity for advancement. SENIOR SALES EXECUTIVE BUSINESS DEVELOPMENT / CLIENT RELATIONS / STRATEGIC SALES / CUSTOMER RETENTION Dynamic, results-driven sales executive offers years of outstanding experience in surpassing sales quotas, revenue, service, and operational goals within highly competitiv...

Tags for this Online Resume: Customer Service, Management, Consultatative Sales, Prospecting/Lead Generation, Networking, Problem Analysis/Resolution, Business Development, Negotiator, Data Base Management, Needs Assessment, Training, Director, MBA

Manager - 15 Years of Experience - Near 80015

Seeking to help your organization exceed its business goals through my expertise and experience in Business Continuity Management, Incident Management, and Disaster Recovery. Risk Management. Data Analysis and Reporting, Call Center Management - Workforce Management, Personnel Management and Development, Customer Service, Process Improvement, Training and Facilitation, Interpersonal Communications Skills

Tags for this Online Resume: Business Continuity Planning, Planning, Call Center, Test, Financial, Government, Services, Shared Services, Strohl Systems LDRPS, CFO, Continuity

Customer Service Manager - 20+ Years of Experience - Kansas City

CAREER SUMMARY Results-Oriented. Analytical. Strategic Thinker. Leader. 20+ years of targeted success in call center management, program management, and vendor management. Continued success in working hard every day to protect venue within small and large organizations supporting both internal and external vendors. I believe in personal development and leadership advancement.

Tags for this Online Resume: AT&T, Management, Account Manager, Back Office, Order Processing, Process Improvements, Product Design, Technical Writing, Call Center, Call Center Management

Customer Service Supervisor - 20 Years of Experience - Near 75237

SUMMARY OF QUALIFICATIONS Self-motivated and organized professional with repeated success in project and call center management. Versatile, skilled communicator, who is adept at orchestrating efforts of diverse cross functional groups to achieve strategic corporate objectives. Dedicated, results oriented leader, committed to fostering professional growth through mentoring relationships. Widely perceived as a subject matter ...

Tags for this Online Resume: Networking, Process Improvements, Accounts Payable, Banking Industry, Call Center, Customer Service, Forecasting, Leadership, Sales, Audit

Supervisor - 18 Years of Experience - Near 75038

Professional Summary Over 15 years of managerial experience in call centers and retail environment. Customer service focused and a results driven approach to manage employees. An analytical problem solver that use Key Performance Indicators / KPI to drive performance of__________________________________

Tags for this Online Resume: HR, Human Resources, Audit, Bank Deposits, Call Center, Call Center Management, Customer Service, Customer Service Rep, Data Entry, Deposits

Operations - 9 Years of Experience - Near 35630

To lead and direct a team and have the opportunity to further the growth and success of the company as a Manager.

Tags for this Online Resume: call center management, Group Operations Manager, Strong working knowledges of contact center industry, multi-channel customer support (Chat, E-Mail and Phone), Hiring, Interviewing, operational reports analysis, implementation of new business, Call Center, Complaints

Customer Service Manager - 12 Years of Experience - Near 30080

SUMMARY OF QUALIFICATIONS Tenured Senior Leader in customer contact center environment for the largest deregulated natural gas marketer in Georgia. Proven success in building strong working relationships and motivating both local and virtual teams to achieve monthly and annual service level metrics. A self-motivated, innovative individual who uses knowledge and resources to get the job done. Exceptional skills in: * Contact...

Tags for this Online Resume: Interactive Voice Response, Voice, Billing, Disaster Recovery, Forecasting, Quality Assurance, Scheduling, Test, Training, Customer Service, Microsoft Suite