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Online Resumes with "Call Center management "



Customer Service Manager - 20 Years of Experience - Near 33629

CAREER SUMMARY Call Center Management professional with a progressive career and proven results managing both domestic and international call center operations. Outstanding interpersonal skills with critical strengths in organization, detail, strategic thinking, with proficiency at developing and maintaining internal and external client relationships. A results oriented, senior manager, with a hands-on management style and ...

Tags for this Online Resume: Training, Business Analysis, Business Analyst, Customer Service, Call Center, Diversity, Documentation, Recruiting, Knowledge Management, UAT, Management, Supervision, Business Continuity, customer service, call center

Credit Card Processing - 15 Years of Experience - Near 33433

I seek to find a position in call center management, customer service, credit card processing or credit risk loss prevention. I have extensive experience in management and team development.

Tags for this Online Resume: customer service, Risk , fraud, credit card, management,

Customer Service Manager - 14 Years of Experience - Near 85138

SUMMARY OF QUALIFICATIONS: * Industry knowledge includes: Banking, Lodging, Restaurant, Gateway/Network, Point-of-Sale, Credit Card Encryption & Tokenization, Electronic Payments and Processing, Human Resources and Customer Service. * Highly motivated, results-driven Call Center Manager with over 9 years of management experience. Leveraged technical and customer service skills to exceed performance objectives. * Proficient ...

Tags for this Online Resume: Management, Services, Best Practices, Call Center, Coaching, Documentation, ESS, Payroll, Satellite, Support, event specialist, brand ambassador

Human Resource Training Specialist - 20 Years of Experience - Near 49456

Tags for this Online Resume: Program Manager, Strategic Initiatives, HR, Human Resources, Management, Business Management, Call Center Management, Coaching, human resources, hr

Customer Service Manager - 20 Years of Experience - Near 48236

Searching for a company that offers the opportunity to manage and develop a team to improve the customer experience. Solid background of coaching and performance management along with quality improvement initiatives to enhance processes to improve quality and increase productivity.

Tags for this Online Resume: Budgeting, Collection, Collection Procedures, Customer Service, Operating Budget, Receivables, Call Center, Management, Quality, customer service, call center

Manager - 20 Years of Experience - Near 34202

Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...

Ideal Companies: Gartner, McKinsey, Tesla

Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile

Credit Analyst - 10 Years of Experience - Near 30043

I have developed a successful career in commercial credit and collections over the past 15 years with experience in the technology, manufacturing, construction industries as well as call center management. My successes have been achieved by having the flexibility and professionalism to change roles as required along with a dedication to continually add to my skill sets to drive performance. I’ve excelled at managing teams a...

Tags for this Online Resume: Crystal Reports, Great Plains, Microsoft, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, SAP, VISIO, excel, finance

Manager - 20 Years of Experience - Near 77515

QUALIFICATIONS * Over Ten years of Call Center Management experience with proven ability to motivate diverse work teams to attain and meet prescribed goals and objectives. * Over Twenty years of Military and or Law Enforcement experience as a leader which has constantly challenged me to make critical decisions during highly stressful situations in very short time frames. * Fifteen years of business management experience wit...

Tags for this Online Resume: Documentation, Policies and Procedures, Customer Service, Service & Support, Support, Technical Support, Business Acumen, Business Development, Problem Solving, Call Center, Critical Thinking, Active Listening, Analytical

Lawyer - 13 Years of Experience - Near 43235

I am seeking a position in the private sector where I can utilize my education and training in the areas of law and business operations.

Tags for this Online Resume: Business Documents, Call Center, labor relations, business operations, corporate transactions, management, call center supervision, human resources, contracts, business identity theft, revenue management, budget management, business improvement

Business Analyst - 15 Years of Experience - Near 51501

Summary of Qualifications Results-oriented PMO Analyst adept in project management and strategic planning while supporting multiple * Extensive business risk management experience with a solid academic background in business administration, audit management, and risk management * Exceptional communication skills and demonstrated ability to create and manage cohesive, productive work environments Areas of expertise: PROGRAM ...

Tags for this Online Resume: ADT, Agile, Android, Applications, ARM, Associate in Risk Management, Audit, BMC Software, Budgeting, C Programming Language

Director - 20 Years of Experience - Near 22556

Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...

Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center

Marketing/Product Manager

Tags for this Online Resume: Product Management, Product Development, Credit Card Life Cycle Marketing, Online Marketing, Call Center Management, Debit Card Marketing