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Online Resumes with "Call Center Operations "



the call center guy

Great communicator on what is important in a call center operation

Ideal Companies: AMEX, USAA, Fidelity

Tags for this Online Resume: Contact Center, Call Center

The Jack Welch of Customer Service

A results oriented, high energy, enthusiastic, hands on executive with excellent interpersonal communication,leadership,team building & turn-around skills

Ideal Companies: Canon USA Sharp USA Konica Minolta T-mobile

Tags for this Online Resume: Operations, Business development, Change Management, Budgeting

CUSTOMER SERVICE SPECIALIST

? Highly personable Customer Service Professional with 5 yrs experience, 3 yrs administration, and 2 yrs experience in management working in call center operations, retail, and professional offices. ? Ability for identifying customer needs and presenting appropriate company service assistance. ? Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business...

Ideal Companies: LAWFIRMS, COCA COLA, BELL SOUTH, WRIGLEYS, LABCORP, CRYSTAL SPRINGS, DENTISTS, DEPARTMENT OF CHILDREN AND FAMILY SRVICES

Hands-on CTO with strong servant leadership skills

An energetic and a result-driven Senior IT Executive with hands-on experience in building world class applications and processes utilizing SOA, Web Services, and BPEL workflows. Has utilized both J2EE and .Net frameworks. Has designed, architected, built and implemented enterprise systems including Online Portals, Online Banking, ERP, CRM, Network Engineering & Provisioning, as well as implemented and integrated packaged so...

Ideal Companies: Air Products, SAP, VWR, Wachovia, Scottrade, Google, Yahoo, Oracle, Microsoft, Apple, JCI, GE, IBM, HP, Verizon, PPL

Tags for this Online Resume: CTO, CIO, Director, Manager, Vice President, VP, Chief Technology Officer, SOA Architecht, Chief Information Officer, Software Development Manager

Experienced and well mannered worker

Highly personable Customer Service Professional with Supervisory experience and over six years of experience in account management, call-center operations, settlement, cable, and retail industries.

Ideal Companies: Fast pased

Tags for this Online Resume: customer service, receptionist, Retail

Customer Service Professional

Highly personable and self-motivated Customer Service Professional with over seven years of experience in customer service, account management, service resolution, billing, and call-center operations within telecommunications, internet, and restaurant industries.

Ideal Companies: Coca-Cola, Comcast, AT&T, Home Depot

Tags for this Online Resume: Customer Service Professional, Customer Service Supervisor, Customer Service, Customer Service Manager, Customer Service Team Lead

Data Entry and Call-Center Operator - 10 years

I am looking for Job-Security and permanent employment

Tags for this Online Resume: MS Word, MS Excel

Call Center Director, 15 years Experience

Accomplished and motivated professional in call center operations, including Inbound and Outbound experience. Excellent communication and problem solving skills, experienced in P&L oversight, involving start up and growing business efforts. Track record of spear heading operational efficiencies in productivity to drive the bottom line. Excel in dynamic, demanding, dead-line driven environments while staying focused and comp...

Tags for this Online Resume: Avaya, IEX, KPI's

Customer Care/Call Center Leader

I am a creative, successful and enthusiastic call center professional with an outstanding record of achievement with small start up centers as well developing call centers into large multi tier centers. I have experience implementing software programs, improving efficiencies, reducing costs, and increasing revenues. I am a leader comfortable on sales calls, managing diverse groups or analyzing data using new research tool...

Ideal Companies: Comcast, Verizon, Vonage

Tags for this Online Resume: Call Center, CRM, Microsoft Office, ACD, Metrics, Strategic Planning, Budget, Scheduling, Payroll, Recruiting, Training, Account Management, Scheduling and Payroll, Metrics Analysis, Call Center Operations, CRM and ACD, Employee Reviews, Vendor Management, Analysis, Hiring, Sales, Peoplesoft, Quickbase, Excel, Word

Experienced Manager of People and Processes

Motivated and capable customer service and sales manager and trainer with excellent interpersonal and leadership skills.

Ideal Companies: Call Centers

Tags for this Online Resume: supervisor, call center, customer service, telemarketing, trainer

Excellent organization and problem solving skills that provide vision, planning,framewok and structure.

To bring value to an organization and to know that what I do makes a difference.

Ideal Companies: The Group - Loveland, CO, HP, Startek

Tags for this Online Resume: Process Improvement, Organizational Development, Call Center operational expert

Ms. Customer Service

Great multi-tasking ability, strong project management, administrative and supervisory skills. Excellent interpersonal, relationship management and motivational skills. People-oriented management style. Resource, creative, loyal and professional.

Ideal Companies: Prudential Hartford Blue Cross Advanta Keystone Mercy Genesis Heathcare

Tags for this Online Resume: full-time, customer service, innovative, managerial, call center