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Online Resumes with "CUSTOMER CENTRIC"



Air Force - 15 Years of Experience

Professional Summary Creative thinker with extensive business, library, management, and customer service expertise. Highly customer centric with the ability to initiate and build strong partnerships across the organization to achieve outstanding results and win customer loyalty. Success mentoring, coaching, developing, and inspiring individuals and teams. Graduate study in International Relations. Extensive travel throughou...

Tags for this Online Resume: Acquisitions, LIBRARIAN, Internet, Research, Services, Support, Apple MacIntosh, IBM, Networking, Coaching

Manager - 20 Years of Experience - Chicago area

Experienced self-motivated information technology professional with extensive training and acquired skills within a Tier-1 technical support operations. Works well independently and in group setting utilizing all facets of computer support operations. IT leader with in-depth knowledge and understanding of technology, manufacturing and business background, all being customer centric. Skilled in Incident, Problem Management...

Tags for this Online Resume: Help Desk, Information Technology, IT Manager, Desktop Computer, Procurement, Benefits, Bridges, Business Contingency Planning, CIO, Desk Top Support, incident, problem management, pmp, ITIL

Marketing - 17 Years of Experience - Near 19808

Recognition Cigna Ambassador Award 2014 - For improving customer/client/partner experience and implementing the Who We Serve / How We Serve Program for improved customer centricity. DuPont Digital Marketing Excellence Award 2012 - Honorable Mention DuPont Marketing and Sales Excellence Award 2007 Recognized for commercializing a growth strategy with a net present value of over $100K in a low- growth market. Through creative...

Tags for this Online Resume: Web, Web Portal, Multimedia, Publications, tabletop, Insurance, Marketing Management, Marketing strategy, Communications, Digital marketing, Social media marketing

Project Manager - 20 Years of Experience - Near 06084

SUMMARY Results driven project management professional with proven ability to deliver quality outcomes through well-managed, on-time projects. Recognized team contributor able to flex and adapt to all project life cycle phases from definition through project design, development, implementation and production support. Core competencies include: * Infrastructure Project Management Business Application Enhancements Mergers and...

Tags for this Online Resume: Application Support, Infrastructure, Investment Services, project, program, director, finance, quality assurance, business, merger, stakeholder, senior

Construction manager - 20 Years of Experience - Near 33028

PROFILE Dynamic, driven Business Management Professional with diverse experience in highly competitive markets including Operations Management, Customer Service, and Staff Training & Development with exceptional business acumen. Proven excellence in driving Infrastructure Development, Operational Performance, Customer Service/Satisfaction, Client Retention, Performance Optimization, and Process Improvement Initiatives. Sign...

Tags for this Online Resume: Training, Management, Support, AT&T, Customer Service, broadband, Cabling, Construction, Engineering, Infrastructure

Director - 18 Years of Experience - Near 84095

18+ years domestic / international experience managing multi-site business / contact center operations that include: operational strategy KPI management process improvement quality programs customer experience (VoC / NPS / CSAT) training online help / self-service social media workforce management (capacity planning / forecasting scheduling intraday mgt and service level / staffing optimization) budget / P&L management IT /...

Tags for this Online Resume: Forecasting, Budgeting, Customer Relationship Management, Financial, Financial Modeling, Modeling Experience, Operating Budget, Process Improvement, Software, Computer Telephony Integration (CTI), Operations, SaaS, Contact Center Operations, Client Implementations

Software Sales Representative - 16 Years of Experience - Near 60074

Profile * Self motivated professional with successful background in Big Data, Consumer Analytics, Customer Centric Marketing, Business Intelligence and Supply Chain Management software licensing and consulting services sales. Talent for penetrating new accounts, sourcing qualified prospects and satisfying clients. Proven track record of presenting effective proposals at the Director, VP and C-level while closing high volume...

Tags for this Online Resume: Electronics, Motorola, Software Development, Chicago, IL Software. Analytics, SaaS, Big Data, Long history of quota achievement

Sales Representative - 20 Years of Experience - Near 63011

Professional Summary Solutions focused professional with 15+ years building profitable, successful business enterprises. Creative and engaging leader highly experienced in all facets of business expansion strategic planning, process design and implementation, recruiting, hiring, training and managing staff. Sales driven leader with an established reputation instilling customer-centric values in my staff to achieve business ...

Tags for this Online Resume: Sourcing, Accounting, Clubs, Payroll, Sales, Accounting Software, ADP Payroll, Cms, Financial, Financial Systems, Management, Business Development, St. Louis, Customer Service, Account Rep

Sales Manager - 20 Years of Experience - Near 89002

I bring over 20 years of sales experience and over 10 in sales management. I have and continue to demonstrate the ability to lead sustainable, profitable volume and growth. I am a strong team player with the ability to implement targeted customer-centric initiatives that drive revenue growth by leveraging appropriate resources and partnering with key stakeholders

Tags for this Online Resume: outside sales, business development, marketing, account executive, account manager, Results

IT Management Professional - 20 Years of Experience - Near 60041

Customer-centric hands-on Information Technology professional with over 15 years of experience in managing and operating IT Network and Technical Support operations, Help/Service Desk Operations, Networking/Telecom Infrastructures and ITIL/ITSM processes providing strategic direction with the knowledge required to deliver corporate objectives and strategic needs, keep projects on-time and on budget, and deliver the highest ...

Tags for this Online Resume: IT, NETWORK, INFRASTRUCTURE, HELP DESK, SERVICE DESK, MANAGER, DIRECTOR, ARCHITECT

Vice President - 20 Years of Experience - Near 14534

SUMMARY Customer-centric and result oriented Technology, Channels and Business Development Executive with global experience. Proven track record of developing and driving successful profitable sales growth strategies, and bringing cutting edge technology products and software solutions to global markets in multi-channel environment. Demonstrated strengths in directing all aspects of business and delivering strong operating ...

Tags for this Online Resume: Vice President Channels, Vice President Product Management, Vice President Product Delivery, Vice President Strategy, Vice President Business Development, General Manager, Vice President Technology, Chief Technology Officer, Chief Operating Officer, Focus

Lead Developer

Software Professional with experience of 10 years in Software development Industry. * Skilled in adopting a pragmatic approach in improvising on solutions and resolving issues and endowed with a profound customer centric and systems driven approach to designing business solutions Gained exposure in Agile Process - Scrum Development Methodology Backlog /User Stories grooming Release Planning Sprint iteration Show and Tell Pr...

Tags for this Online Resume: Design Documents, Coding, Management, Development Methodology, Insurance, Mainframe, agile, software