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Online Resumes with "CTI"
Telecomm Specialist - 18 Years of Experience - Near 98161
SUMMARY Technical professional with over 15+ Years of experience as Systems/Network Engineer, Analyst and Technical Management of Call Centers. Experience with Avaya Communication Manager (Avaya S8800, S87xx, S8500, S8300 & Avaya Media Gateways G700, G650, G450, G350 and Legacy Definity GS equipment. Trouble shooting skills and experience in handling Avaya PBX switches. A computer literate, reliable, forward thinking, energ...
Tags for this Online Resume: Avaya, VOIP, SIP, Communications, SBC's, CTI, ACCCM, Management, Nortel, Cabling
Training and Development - 14 Years of Experience - Near 90804
An instructional developer who is looking to expand my skillsets in e-learning and webinars
Tags for this Online Resume: Call Center, Project Management, Delivery Trainer, Communications, Documentation, Management, Public Speaking, Television experience, Model
Contact Center and Unified Communication Senior Consultant - 12 Years of Experience - Utah
Professional Summary Over 12 years of international experience in Unified Communications and Contact Center field. Result-oriented professional is recognized for his commitment, expert technical background, communications skill and fast learning ability. Accustomed to working under pressure, with multiple projects simultaneously and short deadlines. Main skills/experience include: * Project Management * Customer Experience ...
Tags for this Online Resume: Computer Telephony Integration (CTI), Desktop Computer, Integrate, Interactive Voice Response, Professional Services, Services, Voice, Software, Software Development, ACD, Contact Center, Unified Communications, Avaya, Agile, Scrum, SIP, SOA, SaaS, Call Center
Telecommunications Sales Agent - 18 Years of Experience - Near 33177
Summary: Accomplished Solution Sales Expert in the Contact Center Software and Technology space 17+ years of Managing Complex Sales Cycles. A phenomenal Team Motivator and Leader. Passionate, Tenacious, and Results-Driven. A "make-it-happen" professional with the ability to build C-Level relationships by understanding key business challenges/applications and demonstrating how Enterprise Software Solutions can help to get mo...
Tags for this Online Resume: Remote Home Office, Enterprise Software, Contact Center Industry, Solution Sales, Business Development, Sales, Telecommunications, Channel Manager, Cloud Services, ISP, Call Recording, SaaS, UCaaS, Director of Sales
Electrical Engineer - 1 Years of Experience - Near 08820
SUMMARY: * Experienced as a Project Engineer, updated database using SQL quires, organized Scrum meetings, created reports using the tool Jasper Soft and engaged in server monitoring. * Developed a design, which transforms Solar Energy into Electrical Power in both DC and AC. Performed efficiency simulation with the tools MATLAB, PSpice, ORCAD and ETAP. * In-plant training in a Cable Ship, acquired knowledge in installation...
Tags for this Online Resume: Documentation, Management, Automotive, CAD Tools, Communication Systems, Computer Telephony Integration (CTI), COMSOL, Configuration Management, Configure, Database
Customer Service Manager - 15 Years of Experience - Near 20785
Summary of Qualifications * Strategic Planning * Quality Control * Automation * Programming * Process Improvement * Developing Proposals * Budget Planning * Cost Control * Project Leadership * Market Analysis * Client Relations ????????* Self Motivator
Ideal Companies: Google, Govt, apple
Tags for this Online Resume: Voice, Wireless, Computer Telephony Integration (CTI), Infrastructure, Telecommunications, Video, Video Conferencing, Complaints, Platinum, POS, Telecommunication voice, Customer relations, Customer Sales Support, Customer Analyst, program manager
Medical or Health Services Manager - 18 Years of Experience - Near 11212
Qualifications: Proficient in Desktop Operations Motivational Interviewing Problem Solver
Tags for this Online Resume: Management, Billing, Computer Aided Software Engineering, sheets, Computer Telephony Integration (CTI), Desktop Computer, HIV, HYGIENE, Referrals, Rehabilitation
Customer Service Manager - 14 Years of Experience - Near 15237
SUMMARY Results-driven manager with high levels of success in assessing, strategizing, and transforming call center technologies, processes, and productivity to enhance quality service delivery. Adept at completing demanding projects within crucial timelines. Cross-functional leader with demonstrated ability to build, motivate, train, and manage cohesive teams. Highly articulate, demonstrating excellent interpersonal skills...
Tags for this Online Resume: Call Center Management, Account Management, Client Services, CTI, SaaS, SMS, Scheduling, Change Management, Quality Assurance, Architect, Sales, Process Improvement, Team Building, Training, Strategy
Software Engineer
Experience Summary * 10+ years of strong software experience in design and development of distributed, client/server, and multi-tier systems using OOP/AOP, Java/JEE technologies and some C#/.NET technologies. * 3+ years of CTI experience in design and development of distributed, client/server, thin and thick clients. * 2 years of mobile experience in design and development of native/hybrid Android/iOS apps, website app, mob...
Tags for this Online Resume: Apache Web Server, Microsoft, Android, Linux, MySQL Database, Objective-C, Objective-C Programming Language, Servlets, Xcode, Amazon Web Services
Manager - 19 Years of Experience - Near 75019
Key Responsibilities as Product Manager Oracle Cloud CX (SaaS):
Tags for this Online Resume: Integrate, Management, Customer Relationship Management, Architect, AVAYA, Computer Telephony Integration (CTI), Email, Oracle, Siebel, Telephony, Technical Product Management, Product Owner
Sales Representative
Tags for this Online Resume: Forth Programing Language, Merchandising, Sales, Spanish Language, IBM, Payroll, Vista, Management, Computer Telephony Integration (CTI), Distribution
Director
Profile: A strategic innovator comfortable in moving outside traditional value structure capable of managing the disruption of existing technology/value propositions insuring the development of a sustainable business/while harvesting business value. Successful in consistent delivering extraordinary shareholder value growing revenue, improve margin and enhance client satisfaction. Executive Capability: Complex Strategic Cont...
Tags for this Online Resume: Management, Voice, Video, Distribution, Support, Training, Outsourcing, Pbx, Benefits, Computer Telephony Integration (CTI), Contract Negotiation, VP Commercial Management
