Description
SUMMARY Technical professional with over 15+ Years of experience as Systems/Network Engineer, Analyst and Technical Management of Call Centers. Experience with Avaya Communication Manager (Avaya S8800, S87xx, S8500, S8300 & Avaya Media Gateways G700, G650, G450, G350 and Legacy Definity GS equipment. Trouble shooting skills and experience in handling Avaya PBX switches. A computer literate, reliable, forward thinking, energetic, self-starter, with a professional image, that appreciates a challenge. Ability to prioritize and organize workload, handle a wide range of situations and personalities. Solution oriented with transferable skills, able to efficiently and effectively prioritize and solve problems. Proven ability to adapt to new assignments and environments. Excellent customer service, with the ability to work in a team setting or as an individual contributor to provide benefit to the team, as well as the company.
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