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Online Resumes with "CTI"



Director

PROFESSIONAL SUMMARY An energetic "roll-up the sleeves", trustworthy, results-oriented leader with a "can-do" work ethic and a passion for winning. Extensive multi-site contact center / customer care experience in both domestic and international operations. Creator of global customer service and training operations for start-up company. Recognized leader in starting up or rejuvenating contact centers, driving organizational...

Tags for this Online Resume: Interactive Voice Response, Computer Telephony Integration (CTI), Global Support, Help Desk, Inside Sales, Management, Outsourcing, Sales, Support, Technical Support

System Engineer

Tags for this Online Resume: Management, Altiris, Information Technology, Remedy, Audit, Call Center, Change Management, Microsoft Change Management, Computer Telephony Integration (CTI), Engineering

Manager - 15 Years of Experience - Near 23832

Smaller structures such 9 Million Full Frame * Sanderson Farms Chicken Processing Plant, Kinston N.C 4.5 Million Full Frame. * Durham Justice Center Building and Parking Garage, Durham NC 3.0 Million Fnd, Walls, SOG, SOMD. * Medicago Greenhouse, Durham NC. 2.0 Million Fnd, Walls, SOG, SOMD. * Franklin Street Parking Garage, Fayetteville NC, 2 Million Full Frame. as Wal-Mart in Ashland Va CarMax in Midlothian Va. Carolina Co...

Tags for this Online Resume: Budgeting, Computer Telephony Integration (CTI), Forecasting, Microsoft, Hydraulics, Architect, Carpenter, Forklift, Insurance, Layout

Project Manager - 20 Years of Experience - Near 60490

CAREER HIGHLIGHTS CTI, Project Manager Aug' 12 - Aug 17 CBOE (Chicago Board Options Exchange) As Application Development Project Manager manage multiple projects from initiation through implementation including requirement, design, build and close phases. Responsible for supporting various Option Exchange (CBOE) Services application areas like (TPS - Trading Permit System, IPD - Industry Product Database, CTMi - Continuous ...

Tags for this Online Resume: Integrate, Active Server Pages, Business Requirements, IBM DB2 Database, Java 2 Enterprise Edition (J2EE), Management, Ca7, HR, Human Resources, IBM, Agile

Software Engineer

To obtain a Senior Contact Center Professional Services/Consulting position in an industry-leading organization where my proactive/self-disciplined style, technical/business experience, and educational background can be fully utilized.

Tags for this Online Resume: Siebel, Forecasting, Software, Staffing, Computer Telephony Integration, Computer Telephony Integration (CTI), C Programming Language, Business Analysis, Business Analyst, Integrate, Genesys

software Tester - 10 Years of Experience - Near 93041

Tags for this Online Resume: SQL, Regression, Comprehensive, Ad Hoc Testing, Agile, Waterfall, Scrum, SDLC, Web, Server, Mobile, STB, ETL, HTML, Technical Support, Data Migration. Circuit Tests, Telecommunications, Linux, windows, IOS, Android, Application Development, Business Requirements, Computer Telephony Integration (CTI), Connectivity, software, c#, linux, .net Framework

Web Developer - 17 Years of Experience - Near 33604

SUMMARY * Over 17 years of UI Developer experience using HTML/HTML5/DHTML/SHTML/XHTML, CSS/CSS3, JavaScript/ jQuery, JSON, RegEX. Some experience with AJAX using ASP and JSP. Experience with Bootstrap framework and some experience with AngularJS framework, and PHP.

Tags for this Online Resume: Computer Telephony Integration (CTI), Troubleshooting, Adobe Photoshop, UI Development, CSS, HTLM, Javascript, JQuery, Bootstrap

Manager - 17 Years of Experience - Near 07836

Hands on, results-oriented IT Management professional, with 16 years of Information Technology experience and 10 years in a Telephony Systems management role. Background includes extensive product analysis and testing, programming in CTI systems and PBX for a global environment, working with vendors on maintenance quotes, and project management in installations of systems and circuits.

Tags for this Online Resume: AVAYA, Billing, Computer Telephony Integration (CTI), Infrastructure, Management, Pbx, Programming, Telephony, Web, Adobe, Skype for Business

Featured Profile

Solutions Engineer Advisor, Sr. - 18 Years of Experience - Near 91362 (can relocate)

Expertise in Application Development and Support, Waterfall and Agile development methodologies and ITIL best practice. Demonstrates flexibility and adaptability, implementing new technology projects within specified deadlines. Exhibits exceptional interpersonal and communication skills in conveying essential information with customers, business partners, vendors, and technical personnel. IT Leadership | Infrastructure Ma...

Tags for this Online Resume: Insurance, Itil, Computer Telephony Integration (CTI), Interactive Voice Response, Voice, Application Development, Automation, Desktop Computer, agile, sql, linux, javascript, it jobs, java, software, Capacity Planning, Scalability, Waterfall, Best Practices, Root Cause Analysis, Application Support, Infrastrcture, Tech Ops, WebSphere, Oracle

Telecomm Specialist

SUMMARY A flexible, driven, and dedicated Vice president, who seeks challenges, is looking for the opportunity to grow and become a valuable team member within a dynamic organization. I offer 15+ years of technical experience in application support and management, including full responsibility of various applications and strategic planning. Highly Technical and experienced individual with Pega, Avaya, Aspect, Cisco ICM Cisc...

Tags for this Online Resume: Business Requirements, Computer Telephony Integration (CTI), Infrastructure, Interactive Voice Response, Planning, Process Improvements, Programming, Agile Methodologies, Agile methodology, Documentation

Bookkeeping Clerk

Tags for this Online Resume: Credit Card, Customer Service, Team Lead, Genesys, Microsoft Office, Computer Telephony Integration (CTI), Telephony, Management, AVAYA, Information Technology