Description
SUMMARY A flexible, driven, and dedicated Vice president, who seeks challenges, is looking for the opportunity to grow and become a valuable team member within a dynamic organization. I offer 15+ years of technical experience in application support and management, including full responsibility of various applications and strategic planning. Highly Technical and experienced individual with Pega, Avaya, Aspect, Cisco ICM Cisco IPCC, Nortel and NEC switched. Also expert in NICE Call Recording applications, Verint and Qfiniti call recording application. I am a team player who is well organized and dedicated to my work. I maintain a positive attitude and have the ability to work well under intense pressure situations.
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