Hands on, results-oriented IT Management professional, with 16 years of Information Technology experience and 10 years in a Telephony Systems management role. Background includes extensive product analysis and testing, programming in CTI systems and PBX for a global environment, working with vendors on maintenance quotes, and project management in installations of systems and circuits.

Highlights:

• AVAYA
• Billing
• Computer Telephony Integration (CTI)
• Infrastructure
• Management
• Pbx
• Programming
• Telephony
• Web
• Adobe
• Skype for Business