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Online Resumes with "CTI"
Telecomm Specialist - 19 Years of Experience - Near 13454
A telecommunications position with supervisory responsibilities that utilizes my experience and education, with opportunity for advancement.
Tags for this Online Resume: Avaya, Telecommunications Engineer, Telecommunications Specialist, Telecommunications Analyst, Computer Telephony Integration (CTI), Information Technology, Documentation, Call Center, Avaya Experience Portal
Project Manager - 18 Years of Experience - Near 02842
Professional Summary: * 16 years as an accomplished, resourceful and driven professional with a comprehensive project management background. * Strong project manager that achieves results by applying a unique blend of business and technical knowledge to architecture software solutions. * Strong understanding of Implementation planning * Over 10 years' experience in IT implementation life cycle including project planning, ch...
Tags for this Online Resume: Management, Project Management, Voice, Call Center, Change Management, Computer Telephony Integration (CTI), Information Technology, Leadership, Microsoft, Microsoft Change Management
Director - 20 Years of Experience - Near 95630
Summary of Qualifications 25+ years of industry leadership.. Keen analyst, strategic thinker and creative problem solver with solid business acumen. Proficient in: Infrastructure Development / Network Systems Support COSO / Cobit / SOX / Regulatory Compliance Strategic Planning / Business Continuity Risk Assessment / Disaster Recovery Capacity Planning / Best Practices Technology Needs Assessment Business Impact Analysis En...
Tags for this Online Resume: Management, CERNER, Database, Surveys, Voice, EPIC, Data Center, Contact Center, Director, Program Management, Operations Management, ERP, CTI, Infrastructure, IVR, Disaster Recovery
Director - 18 Years of Experience - Near 84095
18+ years domestic / international experience managing multi-site business / contact center operations that include: operational strategy KPI management process improvement quality programs customer experience (VoC / NPS / CSAT) training online help / self-service social media workforce management (capacity planning / forecasting scheduling intraday mgt and service level / staffing optimization) budget / P&L management IT /...
Tags for this Online Resume: Forecasting, Budgeting, Customer Relationship Management, Financial, Financial Modeling, Modeling Experience, Operating Budget, Process Improvement, Software, Computer Telephony Integration (CTI), Operations, SaaS, Contact Center Operations, Client Implementations
Psychology - 14 Years of Experience - Near 74101-1651
I have worked in the field of psychology as a Behavioral Health Professional for over 13 years. Many of those years have been specific to the area of substance abuse and mental health treatment. I began in the field as a case manager and progressed to become a therapist after achieving a master's degree. I am currently working towards my doctoral degree in Psychology so that I can broaden the areas of practice that I can wo...
Tags for this Online Resume: Computer Aided Software Engineering, Referrals, Therapy, Facilitator, Allergy, Behavioral Health, Computer Telephony Integration (CTI), Health Care Industry, HIV, Management, Licensed Alcohol and Drug Counselor
Project Manager - 20 Years of Experience - Near 28210
Summary: * A highly motivated, results-focused Senior Telecom Infrastructure Project Manager with more than 20-year experience in Engineering, Management, Sales and Services as a vendor and customer role alike. * Encompasses strong leadership and successful team-building capabilities combined with excellent technical and project related communication, presentation and customer service skills. Program Management responsibili...
Tags for this Online Resume: Cms, Genesys, Management, Project Management, Support, Call Center, Information Technology, Project Manager, Sales, Firewall
Art Director - 19 Years of Experience - Near 08080
I am a hands-on creative leader with extensive design experience creating campaigns for top brands. I am extremely creative, detail-oriented and able to deliver brand targeted work on deadline while working independently or within a team structure. My strong sense of design, advanced software skill-set, and a can-do work ethic are a few of my best characteristics. I have been responsible for creative departmental management...
Tags for this Online Resume: Photography, Adobe Suite, Marketing, Social Media, Direct Mail, Email Marketing, Packaging, Print, Trade Shows, ecommerce, website design, Brand Building, Branding
Project Manager - 20 Years of Experience - Near 12144
Summary: * Patrick Sarnataro has been the Director of Project/Program Management for TCG, Inc. In addition he is a Sr. PM, MBA, PMP, who possesses the skills to run large, complex projects both within budget and on schedule. * Track and communicate project status, issues, risks and decisions to senior management * Led Cisco Unified Contact Center Enterprise Project. * Contact Center packaged CTI application and VoIP roll-ou...
Tags for this Online Resume: Management, Project Management, Scheduling, Infrastructure, Voice, Integrate, Power (Os Enhancemnt Tool, Power Systems, Pricing, Program Management, Senior, enterprise-wide, complex
Database Administrator - 20 Years of Experience - Near 77018
PROFILE: * 20+ years in IT industry covering various sectors including Financial (Merrill Lynch NY, JP Morgan NY, Central Bank of Canada, CIBC Canada, and ADP IICC Canada, Netspend) Insurance (Allstate Insurance Chicago) Air Transportation (Continental Airlines, United Airlines) Automobile (GM, Ford Motor Company, BMW Germany, and Nissan Canada) Telecom (SBC Telecom), Oil & Gas (Shell Oil, ExxonMobil) Software (Dell, IBM Gl...
Tags for this Online Resume: Extensible Markup Language (XML), Microsoft SQL Server, Sun Solaris Operating System, Transportation, Unix, Sybase, Toad, Computer Telephony Integration (CTI), HyperText Markup Language, Mapi
Project Manager - 16 Years of Experience - Near 80130
Seeking further challenges as a Sr. Project Manager / Technical Engineer or related position where a diverse background and proven technical expertise will be utilized and advanced.
Tags for this Online Resume: it jobs, agile, software, Business Analyst, IT Project Manager, PMI, Scrum, CTI, Integration
Engineering Technician - 20 Years of Experience - Near 42701
Technician Animation, Automation, Mechanical, Networking, Plc, Programming, Robotic, Scanners, with 40 years of experience in industries
Tags for this Online Resume: Pc, Personal Computer, Welding, Automation, Networking, Electronics, Distribution, Control Systems, Robotics, Computer Telephony Integration (CTI)
Project Manager - 16 Years of Experience - Near 08034
(SDLC (PMLC, Microsoft Office Suite) Next Day Porting Program: Very high profile program ensuring compliance with FCC May 2009 order. Program impacted IT, Comcast University, Legal, and Call Centers. * Designed Lessons Learned template ePMO to automate and leverage for other programs. Managed program from Inception through Closure. Deployed on time, within budget. * NENA e911 Program: Assumed management of this national pro...
Tags for this Online Resume: Documentation, Information Technology, Project Management Office, Financial Industry, Sybase PowerBuilder, Management, PMP, Conflict Resolution, Risk Management, Team building, Organization, FOCUS, Sharepoint, Budget, Microsoft Office Suite, Project Plan, VM / MVS
