(SDLC (PMLC, Microsoft Office Suite) Next Day Porting Program: Very high profile program ensuring compliance with FCC May 2009 order. Program impacted IT, Comcast University, Legal, and Call Centers. * Designed Lessons Learned template ePMO to automate and leverage for other programs. Managed program from Inception through Closure. Deployed on time, within budget. * NENA e911 Program: Assumed management of this national program to upgrade 911 architecture to NENA i2 standards. Core team: Business, IT, E911 Operations, NASR 911 Data Operations, Process Engineering, and TCS (outside vendor). Designed dashboard for key stakeholders to monitor progress by each state. Tracked vendor deliverables, avoiding misalignment of Engineering and TCS deliverables. * Program transitioned from Comcast ePMO to Deployment PMO. * Port-Out Automation Tool-CSG billing System Program: Assumed management and deployment of inflight Market Trial to automate the manual generation of Port Out work orders in the CSG biller, enabling NASR to significantly reduce vendor headcount. Trained NASR resources to facilitate fall-out reviews with market representatives Oracle Java .net Microsoft Office Suite SharePoint Primavera) (SDLC TD Bank's second largest data conversion project involving the integration with Commerce Bank implemented an updated system (FileNet) to Lewiston ME. Enterprise-wide, high profile, complex program included Kofax, Barcoding, and RMS Pre-Integration projects. Maintained project documentation on SharePoint. Core team: Technology, Business Analysts, Infrastructure, Data Conversion, Solution Architects, System Admins, QA, outside vendors (IBM, Fidelity, CTI) * Maintained high team member morale while adhering to very aggressive timelines Managed the Central Command Center during Data Conversion rehearsals and deployment Coached 6 BAs to manage sub-projects as PMs * Resolved misalignment of Technology and LOB project plans, enabling LOB to report status Java J2EE Database .net Microsoft Office Suite SharePoint)

Highlights:

• Documentation
• Information Technology
• Project Management Office
• Financial Industry
• Sybase PowerBuilder
• Management
• PMP
• Conflict Resolution
• Risk Management
• Team building
• Organization
• FOCUS
• Sharepoint
• Budget
• Microsoft Office Suite
• Project Plan
• VM / MVS