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Online Resumes with "Automatic Call Distribution"
Answering Service Operator - 20 Years of Experience - Near 20020
A challenging position, which effectively utilizes my functional/technical skills and experiences, visionary and strategic thinking so that I can help expedite the movement of your company.
Tags for this Online Resume: Cms, Its, Pricing, Research, Research and Development, Software, ACD, Automatic Call Distribution, Insurance, Audit, sales, receptionist
Application Support
Professional Summary Telecommunications expert with comprehensive experience with business continuity/disaster recovery plans and configuring, deploying, and supporting network technologies. Seeking a Telecommunications engineering position.
Tags for this Online Resume: Management, Project Management, Automatic Call Distribution, Call Center, Cms, Distribution, Telecommunications, Telecommunications Analyst, Bridges, Business Contingency Planning
Project Managers - 20 Years of Experience - Near 11731
Tags for this Online Resume: ACD, Automatic Call Distribution, Telecommunications, Call Center, Cms, Genesys, Help Desk, System Administration, Accounting, Interactive Voice Response
Field Technician - 20 Years of Experience - Near 01876
Tags for this Online Resume: Telecommunications, ACD, Automatic Call Distribution, AVAYA, Business Requirements, Cms, Configure, Install, ISDN, Management
Network Architect
Career Summary Demonstrated leader with more than 18 years proven results in data recovery and IT support industry including continuity service leaders Sungard Availability Services, and Comdisco Inc. Considered a top performer with a consistent "exceeding expectations" rating year over year. Expert experience in an IT support environment, telecommunications support and design, facility management, staff training and develo...
Tags for this Online Resume: Cisco, ACD, Automatic Call Distribution, Inventory, Local Area Network, Sungard, AVAYA, Call Center, Desktop Computer, Support
Customer Service Manager - 17 Years of Experience - Near 45044
Director, Call Center Operations * Planned, organized, directed and coordinated all department activities for centralized scheduling and the off-site messaging function for seven medical center locations. * Lead and directed a 166 seat call center, answering 1.2 million calls annually. Scheduled 863,000 patient appointments. * Enforced the Valid License Action Plan submitted for insurance services clients are in place in th...
Ideal Companies: Anthem, Humana Companies with a need for call center expertise.
Tags for this Online Resume: Customer Service, Automatic Call Distribution, Interactive Voice Response, Call Center Management, Staff Training and Development, Online Systems Implementation, call center, customer service, Training, Scheduling, Customer Service training
Practice Manager-17 years Experience-New Orleans
Career Summary: Over 10 years of experience as a Practice Manager performing supervision, employee training and counseling with emphasis on improving efficiency, productivity, and efficient operations.
Tags for this Online Resume: Billing, Management, Quality Assurance, Risk Management, Services, ACD, Automatic Call Distribution, Training, manager, management, clinic, healthcare
Business Analyst - 28 Years of Experience - Near 21740
SUMMARY OF ACCOMPLISHMENTS Lead development team responsible for a Centralized Mapping project utilizing ESRI Graphical Information Systems (GIS) to identify trends and efficiencies with routing multiple automobile estimators to many locations throughout a five state area. Combined multiple databases to create and report routing efficiency savings projected at $76,000,000 companywide. Inventor and US patent holder of the In...
Tags for this Online Resume: ACD, Automatic Call Distribution, Business Requirements, Cisco, Customer Relationship Management, Microsoft, Team Lead, Transmission Control Protocol/Internet Protocol (TCP/IP), Distribution, Telecommunications
Manager
To leverage my managerial and technical skills developed from leading world-class financial organizations for a company committed to maximizing IP capabilities, to reducing costs, to improving performance and to attract, retain and develop IT personnel. Work Ethic: Strong belief in core values. Outstanding performance managing mission critical projects. Promote consensus management. Simplify the complex into basic fundament...
Tags for this Online Resume: ACD, Automatic Call Distribution, Acquisitions, Architectural, Audit, Automation, AVAYA, Billing, Budgeting, Business Contingency Planning
Administrative Assistant - 20 Years of Experience - Near 10459
As I have expressed in my Career Objective in my resume, I would like to learn new skills and also share my experiences as well.
Tags for this Online Resume: cpr certification, receptionist, caseworker, work independtly, microsoft word, connecitions, community rehabilitor, ACD, Automatic Call Distribution, Computer Aided Software Engineering, Bilingual, Cardiopulmonary resuscitation (CPR), Leadership, Microsoft, Microsoft Windows 98, English Language
Customer Service Supervisor - 20 Years of Experience
SUMMARY: Results oriented professional with proven successes in sales and sales support seeking career opportunity that will provide personal and professional growth and development.
Tags for this Online Resume: Management, Data Entry, Order Processing, Support, Call Center, Inventory, Sales, Sales Support, ACD, Automatic Call Distribution
Director
SUMMARY OF QUALIFICATIONS * Strong Analytical and problem solving skills. Highly self motivated. Experienced Mentor. Leader. * Excellent team player, enjoy working or leading group projects and taking part in company events. * Detail oriented and enjoy working in challenging fast paced environments. * Able to read and compile performance metrics reports. P & L Responsibilities. * Extensive management experience and knowledg...
Tags for this Online Resume: Metrics, Management, Sales, Inter-Tel, Inventory, Process Improvements, Product Development, Scheduling, ACD, Automatic Call Distribution
