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Online Resumes with "Automatic Call Distribution"
Customer Service Supervisor - 20 Years of Experience - Near 23060
Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...
Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales
Sales Manager
Tags for this Online Resume: Management, ACD, Automatic Call Distribution, IBM, Insurance, Desktop Computer, Lexmark, Microsoft, Microsoft Internet Explorer, Account Manager
Customer Service Representative - 20 Years of Experience - Near 95758
To obtain an Customer Service positon within your organizaton that will utlize my years of experience. Where I can apply my vast communicaton skills and over 30 years of Customer Service and Collecton skills.
Tags for this Online Resume: ACD, Automatic Call Distribution, Referrals, Call Center, Application Control Management System (ACMS), Credit Card, Customer Service, Data Entry, Insurance, Management
Financial Analyst - 15 Years of Experience - Near 10005
Summary Strong problem solving, decision making, reporting, communication and management skills Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. * Ability to work independently as well as in a team environment.
Tags for this Online Resume: P&L, ACD, Automatic Call Distribution, Appraisals, Cash Flow, Custody, Filing, Prime, Management, Investment Management
Help Desk Specialist - 18 Years of Experience - Near 97219
Tags for this Online Resume: Nortel, Oracle, Management, Telecommunications, Voice, ACD, Automatic Call Distribution, Ethernet, Microsoft, Microsoft Access
Program Manager - 15 Years of Experience - Near 41076
Summary of Qualifications * Highly motivated, disciplined, and flexible IT Professional experienced managing and motivating building, directing and motivating geographically diverse, virtual project teams. * 15 years Program / Project / Process Management experience in the IT environment. Experience in Cybersecurity implementations, Software application implementation, Infrastructure Build-outs, Server and Data Center Conso...
Tags for this Online Resume: Switches, Management, Pbx, Project Management, Project Manager, Telecommunications, Telecommunications Analyst, ACD, Automatic Call Distribution, Voice, management
Computer Operator - 10 Years of Experience - Near 30101
Tags for this Online Resume: Forklift, Sales, Software, Troubleshooting, ACD, Automatic Call Distribution, Computer Maintenance, Consulting, Microsoft Outlook, Advanced Mobile Phone Service (AMPS)
Project Manager - 17 Years of Experience - Near 27560
SUMMARY: Strong focused team player with accomplished experience heading and creating multiple projects, performing customer escalations and technical expertise for Fortune 500 clients. My strengths are in identifying and mapping project scope and providing input, direction and support. Owning the project until the project' completion or incident is resolved. Effectively interface between clients, managers and developers ac...
Tags for this Online Resume: Support, Microsoft, Microsoft Office, Banking Industry, Triage, External Reporting, Cisco, Infrastructure, ACD, Automatic Call Distribution
Operations - 20 Years of Experience - Near 11423
SUMMARY OF QUALIFICATIONS: * Veteran of US Army and held Top Secret Clearance with SBI (Special Background) while Active Duty * Understanding of maintaining policies, procedures, initiatives, and negotiating service contract agreements * Vast experience reporting carrier troubles, opening trouble tickets, and escalating until final resolution * Comprehensive knowledge of PBX / TDM telephone service and VoIP / Hosted VoIP so...
Tags for this Online Resume: Communications, ACD, Automatic Call Distribution, Management, Remedy, Security, Siemens, Handset, Avaya, Voice Engineer, Voice Analyst, Prologix, Audix, G1, G2, G3, ECS, Enterprise Communications Server
Director - 18 Years of Experience - Near 33305-3308
Tags for this Online Resume: Call Center, Budgeting, Customer Service, Customer Service Center, Change Management, Management, Multiple Site Management, Strategic Business Planning, Employee Engagement
Database Administrator - 20 Years of Experience - Near 97230
Tags for this Online Resume: ACD, Applications, Automatic Call Distribution, Call Center, Call Manager 4.x, Cisco, Collection, Customer Service, Database, Database Administration, telephony database
Help Desk Specialist - 15 Years of Experience - Near 77385
Summary Experienced IT Technician with over 13 years of experience providing technical support for users with exceptional customer service.
Tags for this Online Resume: Software, Support, Technical Support, ACD, Automatic Call Distribution, Connectivity, Desktop Computer, Laptop Computer, Microsoft Windows 7, Windows 7, heat, JDE, Windows 10, Microsoft Office 2013, Microsoft Office 2016, Skype for Business
