Summary Experienced IT Technician with over 13 years of experience providing technical support for users with exceptional customer service.

Highlights:

• Software
• Support
• Technical Support
• ACD
• Automatic Call Distribution
• Connectivity
• Desktop Computer
• Laptop Computer
• Microsoft Windows 7
• Windows 7
• heat
• JDE
• Windows 10
• Microsoft Office 2013
• Microsoft Office 2016
• Skype for Business