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Online Resumes with "Automatic Call Distribution"
Help Desk Specialist - 9 Years of Experience - Near 85635
PROFILE Exceptionally motivated, multi-tasking and goal-oriented Information Technology Specialist. Strong working knowledge of configurations, installations, and support of PC hardware and software. Extensive experience providing IT services for both individual and corporate users. Solid background in business development and software programming. Excellent customer service, listening, written and oral communication skills...
Tags for this Online Resume: Sierra Vista AZ Desktop Specialist, Automatic Call Distribution, Microsoft office, Hardware/Systems, Microsoft Windows, Support Services, Novell Netware, Software, Sierra Vista, AZ Help Desk, Technical Services, Trainer
Vice President / General Manager
Developed a new tested pad layout and implemented as a result of the SCAQMD effort. * Worked with existing and new cryogenic seal manufacturers to resolve leak issues and implement changes.
Tags for this Online Resume: Business Plan, Sales, Inventory, Accounting, Human Resources, Noise, ACD, Pump Applications, Automatic Call Distribution, P&L, Experienced Manager, Cryogenic Pump, Customer service, Sulzer, Plant Manager, Manufacturing, Oil and Gas
Medical or Health Services Manager - 15 Years of Experience - Near 60473
Tags for this Online Resume: Accounts Receivable, ADP Payroll, Ambulatory Services, Automatic Call Distribution, Billing, Coding, Collection, Credentialed, Recruiter
Project Manager - 15 Years of Experience - Near 60484
An experienced individual with considerable knowledge in project coordination, and project management implementation and integration of infrastructure initiatives. Strong communication and organizational skills which drives business results. Strengths include managing vendor relationships, and communicating with strategic partners and customers. Areas of expertise include the following: * IT Project Management (POS and Orga...
Tags for this Online Resume: ACD, Automatic Call Distribution, Billing, Order Entry, Microsoft Project, MS Project, Distribution, Documentation, Customer Service, Interactive Voice Response
Customer Service Manager
Summary Call center professional with over 20 years of call center and customer service experience and over 15 years of experience in a supervisory role. I am an excellent communicator who is empathetic and compassionate with a strong desire to help people. As you can see by my resume, I was with the same employer for over 20 years. You can count on me to be responsible, loyal, and dedicated. I would make positive contribut...
Tags for this Online Resume: Fraud, Litigation, ACD, Automatic Call Distribution, Call Center, Customer Service
Architect
Tags for this Online Resume: Call Center, Complaints, Motorola, Reliability, Quality, Quality Assurance, ACD, Automatic Call Distribution, Management, Email
Assistant Manager - 5 Years of Experience - Near 02860
Tags for this Online Resume: ACD, Automatic Call Distribution, Complaints, Management, Application Design, Call Processing, Distribution, Microsoft, Microsoft Outlook, Microsoft PowerPoint
Project Manager - 7 Years of Experience - Near 75002
SUMMARY OF EXPERIENCE * Managed teams interdependently and drove projects to successful completion, while managing deliverables within budget, time and resource constraints. * Excellent negotiation skills, verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. * Project/Program Management, Business Management, Training, Finan...
Tags for this Online Resume: Management, Accounting, Financial Industry, Training, Project Management, Scheduling, ACD, Automatic Call Distribution, Billing, Arbitration, Dallas
Field Technician - 16 Years of Experience - Near 03301
SUMMARY: Communications technical support / analyst professional with extensive on-site telecommunication system customization, design, installation and customer relations experience. Areas of expertise include needs analysis, problem resolution, project / cost management, training and technical capabilities to implement business PBX systems, peripheral equipment, and software. Specialized in complex call center and auto-at...
Tags for this Online Resume: MANCHESTER, Concord, Laconia, Portsmouth, AVAYA, Siemens, Services, Wireless, ACD, Automatic Call Distribution
Customer Service Manager
Professional Summary * Innovative, results oriented and dedicated team member with 25 years of contact center and customer service experience. Ultimate customer experience is key to loyal guests. * Builder and maintainer of employee, customer and vendor relationships. * Consistent top performer. Strong strategic thinker and team builder. * Experienced in opening call centers from the ground up along with remodels and upgrad...
Tags for this Online Resume: Email, Management, Recruiting, Sales, Travel, Call Center, Coaching, Consulting, ACD, Automatic Call Distribution
Customer Service Supervisor - 1 Years of Experience - Near 11422
Summary Call Center Supervisor with over ten years of extensive experience in relationship management, business administration, strong communication, leadership and problem solving skills. Motivated leader and team player delivering exceptional quality assurance, boosting efficiency and contributing to revenue growth. Areas of expertise include: Quality Assurance Client and Customer Service Staff Development Implementation ...
Tags for this Online Resume: Customer Service, Management, Payroll, Workforce Management, AVAYA, Forecasting, Genesys, Call Center, ACD, Automatic Call Distribution
Financial Manager, Branch or Department
SUMMARY OF QUALIFICATIONS * Extensive experience in credit management and call center operations. * Skilled at handling multiple tasks and projects simultaneously. * Effective problem-solver, Organizer, Team player. * Able to relate to people at many levels of business and management. * Successfully relocated and reestablished credit team form Baton Rouge to Atlanta and integrated into the Home Depot support infrastructure....
Tags for this Online Resume: Management, ACD, Automatic Call Distribution, Infrastructure, Vru, Accounting, Accounting Software, Data Warehouse, Firepond Contact Center, Payroll
