Summary Call center professional with over 20 years of call center and customer service experience and over 15 years of experience in a supervisory role. I am an excellent communicator who is empathetic and compassionate with a strong desire to help people. As you can see by my resume, I was with the same employer for over 20 years. You can count on me to be responsible, loyal, and dedicated. I would make positive contributions and would be a great addition to your team.

Highlights:

• Fraud
• Litigation
• ACD
• Automatic Call Distribution
• Call Center
• Customer Service