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Online Resumes with "A CALL CENTER"



Data Analyst - 15 Years of Experience - Near 90703

Summary Developer certified in 2015 EPIC Clarity Inpatient adapt at developing, implementing and integrating scalable reports/applications and providing support in the use of business related tools and applications. Key strengths include: * EPIC Clarity Inpatient Certified 2015 * Extensive knowledge of EPIC Inpatient 2015 * Knowledge of EPIC ASAP * Knowledge of Qlikview * Healthcare experience (Claims, quality, pharmacy, do...

Tags for this Online Resume: Crystal Reports, Business Objects, Business Objects Reporting Tool, Quality, Quality Assurance, Applications, Business Requirements, Database, SAP, Training, epic, healthcare, ehr, managed care, qlik, analyst

Executive Assistant - 5 Years of Experience - Near 98133

QUALIFICATIONS I have worked in Retail for 11 years, in a Managerial Capacity. I was responsible for all aspects of the operations. I have worked in a call center over the past 12 years with AT&T mobility in Technical support. I am outgoing, easy to train, confident have excellent problem solving skills, I can work independently with little supervision or as a team player, able to get along with everyone to accomplish the t...

Tags for this Online Resume: Billing, Call Center, Cellular, Support, Technical Support, Troubleshooting, Wireless, Deposits, Inventory, Inventory Control, administrative assistant, clerical

Customer Service Supervisor - 20 Years of Experience - Near 23060

Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...

Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Project Manager - 15 Years of Experience - Near 35043

ACCOMPLISHMENTS * Managed and coordinated front end upgrades (including preloading of all equipment) with switch techs company-wide. SDLC extensive. Result: Savings to company of $30,000.00 per switch, for a total of $360,000.00 (twice) (with ITC Deltacom) * Initiated an internal DMS network training program. Developed and instructed multiple classes. Result: Saved the company over $150,000.00 in training expenses. (with IT...

Tags for this Online Resume: FileNet, Network Operations Center, Networking, NOC, Cascading Style Sheets, CSS, Management, Oracle, Project Management, telecommunications

Sales Representative - 20 Years of Experience - Near 11572

SUMMARY OF QUALIFICATIONS Business Sales Professional: 20 Years in sales with a combination of inside and outside selling. Customer Service. I'm a high-energy individual, self-motivated, and goal-oriented professional, with a background in Business management Sales skills: Selling abilities in competitive vertical markets. Inside phone sales 100+ calls a day, to achieve goals set for monthly close of business over the phone...

Tags for this Online Resume: Coaching, Training, Sales, Scheduling, Cold Calling, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Business Analysis, Business Development, sales, outside sales

Registered Nurse - 20 Years of Experience - Near 27103

PROFESSIONAL SUMMARY Registered Nurse with 40+ years experience in various medical environments providing nursing care to diverse populations. Excellent people skills, work ethic, and strong clinical skills. Experienced nurse with supervisory experience. Knowledgeable on Medicare guidelines for Home Health services as well as managed care/private insurance requirements. Nine years experience working in a call center atmosph...

Tags for this Online Resume: healthcare, Services, Insurance, Referrals, Capital Equipment, nurse, registered nurse, RN

Sales Manager - 8 Years of Experience - Near 01562

Project Oriented Professional with 25 years' experience in hardware/software design test and release to manufacturing. Call Center Sales Client Sales Kaizen Value-Stream Mapping 5S Environment Lean Six Sigma Continuous Improvement. AREAS OF EXPERTISE * Project Management - PMP Certified * Project Management -Instructor * SCRUM Master & Developer * SCRUM - Instructor * Risk Management - Instructor * Lean Six Sigma * Green Be...

Tags for this Online Resume: Hardware/Systems, Management, Project Management, Risk Management, SCRUM, Scrum Master, 5S, Async, Asynchronous Transfer Mode (ATM), Black belt, training, education

Sales Manager

Career Summary Operations manager with a ten year record of successful launching, directing and managing of large scale programs in a call center environment by performing management functions such as, planning, scheduling, organizing, and tracking processes and ensuring the feasibility of each project. A senior position in the Business Industry with a focus on Operational Management, Team Leadership, and Process Improvements.

Tags for this Online Resume: Emergency Medicine, Nursing, Accounts Payable, Data Entry, Inventory, Payroll, Logistics, Management, Microsoft Excel, Spreadsheet, sales, manager

Application Support - 12 Years of Experience - Near 01810

SUMMARY Experienced IT professional with over 3 years consulting experience as well as over 8 years' experience in a call center providing high quality customer service. Experience with both UNIX and Windows platforms. Knowledge includes a basic understanding of networking, primarily in a Windows environment, RDBMS, and programming skills. Call center experience includes resolving non-technical as well as technical issues.

Tags for this Online Resume: Microsoft, Adobe, Cisco, Lotus, Services, Support, Technical Support, Troubleshooting, User Administration, Customer Service

Instructional Coordinator - 19 Years of Experience - Near 23455

Summary of Qualifications . * 15 years' experience facilitating classroom and on the job (OJT) training creating and conducting educational and informational seminars creating and testing plans and documentation as well as content delivery. * 15 years' experience applying instructional systems design skills to the design, analysis, and/or development of formal education and training programs. * 15 years' experience creating...

Tags for this Online Resume: Sales, Sales Training, Training, Acceptance Testing, Beta Testing, Corporate Accounts, Database, Documentation, Project Management, Project Manager, education, teaching, training, instructor, teacher

Telemarketer - 20 Years of Experience - New York City

My objective is to work in a call center to utilize my great communication skills

Tags for this Online Resume: Consulting, Due Diligence, Insurance, Retail, Sales, Life Insurance, Real Estate, Business Development, Communications, Management, inside sales