Description
ACCOMPLISHMENTS * Managed and coordinated front end upgrades (including preloading of all equipment) with switch techs company-wide. SDLC extensive. Result: Savings to company of $30,000.00 per switch, for a total of $360,000.00 (twice) (with ITC Deltacom) * Initiated an internal DMS network training program. Developed and instructed multiple classes. Result: Saved the company over $150,000.00 in training expenses. (with ITC Deltacom) * Customized and implemented a total system security package for the digital switching system, very SDLC extensive. Result: Savings to the company of $60,000.00 (estimated cost of project by Nortel). Reduced employee related outages by over 80%. (with ITC Deltacom) * Managed and coordinated digital switch replacement for a destroyed central office, normally a 6 to 7 week operation, in 7 days. Result: Destroyed central office back online in 7 days, satisfied customer and corporate recognition. (with Nortel) * Initiated weekly quality audits on equipment being installed, reduced costs of rework. Result: District completed 2 consecutive years with fewest defects in region. Individual monetary bonus for having 1 of only 3 perfect (0 defects) quality audits in the state of Florida in 1998. (with Nortel) * Transferred to technical assistance center (TAC) with Nortel to help relieve the workload in the center. Worked in and managed a call center environment. Result: Work load relieved significantly and personal knowledge increased. * Managed and Installed new lab facility for county government to help give employees better understanding of internal workings of communications between county officials, drug task force and law enforcement facilities. Result: 20 % raise and lab system implemented in 4 surrounding counties. (With Talladega County) * Contracted Independently as a DMS Trainer to a private telephone cooperative for a 6 month period. Result: Cooperative extremely satisfied, requested and renewed contract for an additional 3 months. (independent contracting) * Managed and coordinated multiple multi-million dollar VHO installations over entire state of California, including testing and turnovers with Scientific Atlanta to AT&T. Result: Total customer satisfaction and all quality audits above 95%. (with SRI Telecommunications) * Managed and coordinated early delivery of transport T1s, fiber and microwave circuits to 598 UMTS sites (multiple carriers). Result: Planned 12 month deployment, completed in 9 months. (with AT&T mobility) * Proven track record of multitasking numerous projects at once. Result: Led 7 state region for: 1) lowest percentage of unfound assets (3.2%), 2) lowest cost per site for harvested assets. 3) more than doubled harvest totals of any market in region. (with AT&T mobility)
Accomplishments
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