Summary of Qualifications . * 15 years' experience facilitating classroom and on the job (OJT) training creating and conducting educational and informational seminars creating and testing plans and documentation as well as content delivery. * 15 years' experience applying instructional systems design skills to the design, analysis, and/or development of formal education and training programs. * 15 years' experience creating and moderating distance learning programs for a geographically dispersed workforce to improve trainee experience and company communication. * 15 years' experience of training and curriculum design in various industries, including Department of Defense, retail, call center, and insurance. * 9 years' experience as an IT Project Design Partner. Worked with technical and program developer SME to create comprehensive, user friendly, technical documentation, and training. * 9 years' experience with Project Management, including testing, Quality Assurance, and timely completion of milestones to achieve project requirements. * 7 years' experience as the Manager of Training Operations: managing, mentoring, and supporting a team of 4 in a call center environment. * Strong knowledge of adult learning principles, project management, and learning delivery systems. * Highly proficient in various software applications including Microsoft Suite, Captivate, AIM, CPM/LOM, CeTARS, Powtoons, Illustrator and Photoshop. * General knowledge of relational Database Management Systems (DBMS) and Structured Query Language (SQL) & Internet Technology. * Extensive experience delivering on site, virtual, and online courses in multiple industries. * Ability to telecommute or work in a team office environment. * Ability to multitask and prioritize strong communication, interpersonal, and management skills with ability to work with all level of employees from prospective hires to corporate management. * Excellent leadership, presentation, and collaborative skills. * Possess the ability to adapt and learn quickly and communicate knowledge to a wide range of audience types. * Proven problem solving skills and solution oriented. * Outstanding writing, editing and proofreading skills. * Flexible and able to work independently or collaboratively on multiple projects. Jeanne M. Quirke 1652 Lucia Court Virginia Beach, VA 23455 (757) 675-7500 "quirkejeanne@yahoo.com" quirkejeanne@yahoo.com

Highlights:

• Sales
• Sales Training
• Training
• Acceptance Testing
• Beta Testing
• Corporate Accounts
• Database
• Documentation
• Project Management
• Project Manager
• education
• teaching
• training
• instructor
• teacher