Application Support Career Research and Resources

Air Products & Chemicals

Information Technology - Application Support - Trexlertown, PA

Provided IT support to 7000+ Employee campuses at corporate headquarters. (Phone, Chat, Email). Often employing remote connectivity. (VNC, PC Anywhere, RDP, Net Meeting, Live Meeting), Exchange, Active Directory, Citrix Handled issues regarding Outlook email (2003/2007), Network printing, Client Antivirus/Firewall (Symantec), Network permissions, spyware, viruses, general slowness, MS Office 2003/2007 Application Errors, an...

Avg. Salary: $35,000   ·    Company Rank: Not Available

PSEG

Information Technology - Application Support - Newark, NJ

.Troubleshoot problems (desktops, laptops, user apps, printers, faxes, copiers, & other peripherals) in a Microsoft 2000/2003 environment. And setting up laptops for wireless. • Fix PC hardware and software, VPN problems. Remove and replace defective components. Blackberry setups. And Setting up wireless routers • Install common or modified images on desktop/laptop systems. • Install, remove or move computers, printers, f...

Avg. Salary: $35,000   ·    Company Rank: Not Available

The Pantry, Inc

Information Technology - Application Support - Sanford, NC

.Provided PC hardware/software and network support via phone, e-mail and one on one for 350+ users on Microsoft XP & 2003 networks. Dell and HP environment and Remedy ticketing software to track problem calls. .Performed installations, configurations, upgrades, maintenance, and troubleshooting for PC's, printers .Coordinated the purchase and rollout of new hardware and software to local and remote users .Deployed and re-im...

Avg. Salary: $35,000   ·    Company Rank: Not Available

RTI International

Information Technology - Application Support - RTP, NC

.Installed and configured PC’s and printers in a network environment and help setup MacAfee anti-virus as the new Virus software used by the RTI International. .Installed Windows XP on workstations and Laptops for RTI Employees and setup Pointsec_5.22 for security for all laptops in a Dell and HP environment. .Custom Desktop PC Construction

Avg. Salary: $35,000   ·    Company Rank: Not Available

NC Office of Administration

Information Technology - Application Support - Raleigh, NC

.Installed operating systems and configured PC’s, printers and scanners in a network environment. Installed Windows XP on workstations and Laptops for State Employees. .Troubleshoot computer hardware and software problems including messaging protocols such as SMTP, IMAP and POP .Provided PC support and application support primarily for Microsoft 2000/XP and MS Office 2003 and general network connectivity support for the Be...

Avg. Salary: $35,000   ·    Company Rank: Not Available

Wake County Public School System

Information Technology - Application Support - Raleigh, NC

.Supported network. 600+ LAN workstations (Windows 2000/98 and XP) across Novell Netware 5.1 .Imaged workstations with Drive Image Pro and Norton Ghost .Built workstation software applications through Novell’s Zen Works 3.2 and 2.0. .Provided hardware, software, network and end-user support for the entire campus and multiple wireless classrooms .Administered 30+ network printers, IP and NDPS, using Netware and HP Web Jet ...

Avg. Salary: $35,000   ·    Company Rank: Not Available

TJX Companies

Information Technology - Application Support - Westboro, MA

Provides third level technical support for Store Systems Store Web, Workbrain, Kronos, and eStore applications. Serves as primary point of contact for all critical issues and leads in facilitating resolution of high priority issues.Develops scripts for issue resolution for deployment to first and second level technical support. Works with development teams to identify required application changes to address ongoing support ...

Avg. Salary: $60,000   ·    Company Rank: Not Available

Cardinal Health

Information Technology - Application Support - San Diego, CA

Managed complete requirement analysis of complex long-term projects from inception to rollout. Facilitated JAD sessions and meetings with business process owners and subject matter experts (SMEs) for requirements gathering.Conducted release planning and risk assessment in conjunction with project manager. Validated business requirements and maintained project repository with the latest document versions.Performed project ma...

Avg. Salary: $60,000   ·    Company Rank: Not Available

Topsource LLC

Information Technology - Application Support - Braintree, MA

Provide ongoing system support for data integrity, security and performance.Record and monitor issues and resolutions.Provide periodic reporting to the software providers and internal associates. Assist in training Topsource associates, suppliers, and internal associates. Control and manage master data across all systems. Ability to create and administer reports against master data utilizing report-writing technologies.Expe...

Avg. Salary: $60,000   ·    Company Rank: Not Available

Stop & Shop Supermarkets

Information Technology - Application Support - Braintree, MA

Responsible for the Recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.Responsible for finding diverse candidates from community and within Stop & Shop to fill stores hiring needs.Responsible for overseeing Front-end operations, Cash Office, and insuring highest level of customer service.Manage store community and customer relations. Accountable for: scheduling and conducti...

Avg. Salary: $60,000   ·    Company Rank: Not Available