Application Support Career Research and Resources
H&W Computer Systems
• Support Specialist between sales management, programming staff, and end users. • Interpreted customer requests for software customization and relayed information to programming staff. • Analyzed data on product modification requests, enabling programming staff to create new features to meet market demand. • Developed and wrote Technical Response Manual which allowed support and sales staff to offer fast and accurate an...
Avg. Salary: $56,000 · Company Rank: Not Available
Home Life Insurance Company
• Supervised technical staff providing support services to more than 1300 users. • Provided support for corporate microcomputer assets including 1200 systems and 1300 users . • Project leader for systems design and installation of four local area networks, including telecommunications with field offices including gateway services to IBM 3090. • Initiated and planned development of corporate information center. • Planned and...
Avg. Salary: $56,000 · Company Rank: Not Available
Micro Business Systems
• Marketed computer hardware/software to corporate clients through direct contact, cold calling, referrals and advertising. • Provided full range account service, including analysis, design and custom configuration. • Provided training courses on standard software products and developed custom training to meet specific client needs. • Maintained client base of over 200 fortune 500 companies. • Served as technical support l...
Avg. Salary: $56,000 · Company Rank: Not Available
Chase Manhattan
• Identified, audited and monitored system users in a multi-platform environment. Requirements based on Price Waterhouse referrals and Chase’s internal audits. • Coordinated and validated requirements with other departments. • Generated and documented weekly activity.
Avg. Salary: $69,000 · Company Rank: Not Available
Innovative technologies
Performed programming, UNIX administration, application development, software installation and upgrade, and disaster recovery management for financial institutions. Provided 2nd tier support for 54 Credit Unions and nighttime operators. Coordinated project teams. Tested and validated new programs and procedures. Managed full project life cycles.
Avg. Salary: $55,000 · Company Rank: Not Available
Community America Credit Union
Improved UNIX response times 80% by analyzing response times and applying patches. Reduced production downtimes 60% by developing new software release load procedures. Streamlined disaster recovery times 50% by implementing new procedures and database clone for corporate headquarters and offsite recovery facility. Increased end user efficiency 30% through superior application support. Developed, integrated, and maintain...
Avg. Salary: $55,000 · Company Rank: Not Available
AT&T
Engineered LAN/WAN networks, voice and data solutions, and router configurations for clients of leading telecom company. Managed projects. Prepared proposals and SOWs. Procured equipment. Trained and supervised new team members. Configured routers and switches.
Avg. Salary: $55,000 · Company Rank: Not Available
COMMERCE BANCSHARES INC
Maintained, upgraded, and configured servers, routers, switches, and Sonet Rings. Analyzed internal networks and identified areas for improvement. Implemented hardware. Performed load balancing. Worked with vendor technical teams.
Avg. Salary: $55,000 · Company Rank: Not Available
ChrisDev Ltd.
Software development.
Business Analysis.
Software installation, configuration and maintenance.
Preparation of End user and system documentation.
Design of Websites, diagrams and templates
Avg. Salary: $2,500 · Company Rank: Not Available
Wipro Technologies
Design,Implement,Maintain various components in printer firmware for Hewlett Packard
Avg. Salary: $60,000 · Company Rank: Not Available