Application Support Career Research and Resources
Stop & Shop Supermarkets
Resolved customer, business, and technical problems using store applications, hardware and systems applications, products and services.Provided technical advice and assisted helpdesk analysts and senior analysts resolve customer calls.Advised and assisted helpdesk analysts and lead analysts in resolving problems by providing technical expertise.Provided second level and third level support as needed.Analyzed and escalated c...
Avg. Salary: $60,000 · Company Rank: Not Available
Pomeroy IT Solutions
Team support of Dell hardware in call center, administration and sales force environment for over 1,500 users directly and 30,000 users total. Dell Certified Warranty Parts Direct Technician (Desktop, Notebook and Server) Installation, configuration and verification of hardware, software and drivers. Reporting using Astra Alliance Enterprise (AE) and Excel spreadsheets.
Avg. Salary: $42,000 · Company Rank: Not Available
Sedgwickk CMS
Maintenance of Hyperion 8.3 portal for approximately 1,000 users (included posting and troubleshooting reports written in SQR and Crystal Reports as well as data models built in the Hyperion application itself); daily maintenance of the Hyperion portal; running reports built in Crystal, SQR and Hyperion for clients; triaging service calls in both Epicor and Quality Center; monitoring portal activity, querying metadata table...
Avg. Salary: $47,000 · Company Rank: Not Available
University of Memphis
Maintaining relational database built in Microsoft Access; Analyze government requirements for data reporting and restructure data capture to satisfy requirements; querying, retrieving and formatting data from data warehouse (built on SQL and queried by means of Hyperion [formerly Brio]); also creation of graphics supporting data (charts, timelines, spreadsheets); also general computer maintenance, software installation, tr...
Avg. Salary: $47,000 · Company Rank: Not Available
Wunderlich Securities
General IT support of desktops for Stock Brokerage; provide support for locations in 5 states (approximately 110 users.) Internet research. Some graphic design. Also program and maintain Nortel phone system for local office.
Avg. Salary: $47,000 · Company Rank: Not Available
University of Tennessee @ Martin
Process transfer applications on Banner database; assist potential transfer students in the enrollment process; department payroll in Iris; recruiting
Avg. Salary: $47,000 · Company Rank: Not Available
N/A (Freelance Work)
Includes peer-to-peer networking and maintenance of an office consisting of 6 workstations (operating systems include winNT, win98, and winXP) and installation/setup of a new database on that network. Also have experience in miscellaneous virus and malware removal, establishing data backup, installation of operating systems (win98, win2000, and winXP), repair of operating systems, and replacement and installation of variou...
Avg. Salary: $47,000 · Company Rank: Not Available
River City Rentals
General bookkeeping; computer/database maintenance
Avg. Salary: $47,000 · Company Rank: Not Available
Calpine
Coordinate changes, prepare and run change review meetings. Review changes for cross impact. Help create and enhance change processes. Interact with vsrious application and infrastructure groups to discuss changes and train them on process and change requirements. Work on internal change related audit ssues. Involved with problem management team to assist with root cause analysis. Data repository ongoing clean - up and crea...
Avg. Salary: $95,000 · Company Rank: Not Available
Wachovia Bank
• Produced progress reports and metrics against defined key performance indicators for Executive Management in order to ensure certain organizational goals were being met. • Refined integrated tool, procedures, policies and training documents. • Created strategy documents for Executive Management. • Creation of newsletters, workflow documents and issue resolution.
Avg. Salary: $95,000 · Company Rank: Not Available
