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Stop & Shop Supermarkets Work Values
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Daily Duties at Stop & Shop Supermarkets:
Resolved customer, business, and technical problems using store applications, hardware and systems applications, products and services.Provided technical advice and assisted helpdesk analysts and senior analysts resolve customer calls.Advised and assisted helpdesk analysts and lead analysts in resolving problems by providing technical expertise.Provided second level and third level support as needed.Analyzed and escalated complex and/ or high priority problems to the appropriate support groups for resolution (applications support, Technical support, Data communications, Technology trainers, Store operations and various vendors).Reviewed analyst’s remedy tickets for accuracy and content.Performed functions of the helpdesk leads and software support specialists when needed.Provided leadership, training and direction.
What they like about Stop & Shop Supermarkets:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
implementation, Software Support, remote, workbrain, Kronos, pyxis, retail, production support, application support, remote office, windows, POS
Skills
Software Applications: Word, Excel, Power Point, Outlook, Lotus Notes, Pyxis Automation Systems, Expense Management Software: Concur, Gelco, Platforms/Operating Systems: Windows95/98/NT/2000/XP , AIX Unix, E sourcing tools: Isource (Emptoris), Exposure to several others, Legacy systems: Plum scale Mgmt, ISP Scale Mgmt, POS, ISP Ordering, CAO(computer assisted ordering), TAS (Time & Attendance), Payroll application, Condor & Zadall Rx systems., Workforce Management tools: Workbrain (TAS, schedules),Kronos, Call Tracking tools: Clarify, Heat, Remedy, Peregrine, Other: Dial-up Networking, TCP/IP, Hardware: IBM Risc 6000, Symbol/ Telxon ordering units, Lemark Printers, HP Printers, POS Front End Systems, NCR, Telepanel
Information about Stop & Shop Supermarkets
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Stop & Shop Supermarkets:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
