Customer Service Manager Career Research and Resources
macys store / federted company
oversee multi-level store and implementation of new concepts in merchandising help with grow business through the expansion expansion, and retention of customer relationship by providing exceptional customer service, executing team strategies, and achieve the optimal results.coordinating of vendors of materials ,equipment, supplies,determining product availability and sales.identified the educational and develpmental needs ...
Avg. Salary: $85,000 · Company Rank: Not Available
eCornell
Academic support staff for E-Cornell’s massive open online course (MOOC) “New Media Marketing for Hospitality Professionals;” Assist over 5,000 industry professionals from around the world with best practices for human resources, digital new media marketing including search engine optimization, search engine maximization, keyword, and pay-per-click strategies. Work one-on-one to provide academic support and feedback through...
Avg. Salary: $47,500 · Company Rank: Not Available
Via Girasole Wine Bar & Pittsford Wine and Spirits
Manage all social media (Twitter, Facebook, Instagram and web page development) to increase awareness of the two stores to the local community. Target college students in the Nazareth and St. John Fisher community and increased younger market foot traffic and recognition. Create displays in store and online for promotional advertisements.
Avg. Salary: $47,500 · Company Rank: Not Available
Ithaca College School of Business
Advise business students pursuing their degree. Work closely with the Dean’s Office Staff on administrative projects and resolving student and faculty issues. Assist students with addressing faculty, academic dilemmas, scheduling courses, degree evaluations and vision for their future. Assist the Academic Services Coordinator with account management, degree evaluations and processing necessary paperwork to ensure the stude...
Avg. Salary: $47,500 · Company Rank: Not Available
Edward Jones
Provided excellent customer service by building quality, one-to-one relationships with clients. Daily office administration duties which included: account management, overseeing appointment setting and schedules, processing deposits and transactions, execute direct mail programs, and plan marketing events and seminars. Advised the Financial Advisor in managing the branch office to exceed firms client and regulatory expectat...
Avg. Salary: $47,500 · Company Rank: Not Available
Enoteca Bacco
Translated and reformatted the company’s website and online store from Italian to English. Successfully developed an international business-marketing plan to present to the Italian bank for a loan for the online store. Assisted in the online and promotional marketing throughout Italy, Europe and South America.
Avg. Salary: $47,500 · Company Rank: Not Available
The Karma Sauce Company
Responsible for the sales of the local products to locations surrounding the finger lakes region. Initiated first contact with cold door-to-door sales with business owners and decision makers and followed through with closing sales on a consistent basis. Maximized all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors. Developed a database of qualified leads throug...
Avg. Salary: $47,500 · Company Rank: Not Available
ASK Telemarketing
• Supervise performance and operations of inbound and outbound campaigns to include 5 direct and 125 indirect reports. • Communicate with clients to ensure needs are met. • Develop standards and strategies to achieve/surpass objectives; monitor metrics for quantitative and qualitative key performance indicators (KPI) and create management status reports. • Collaborate with upper management, team leads and staff to meet esta...
Avg. Salary: $57,500 · Company Rank: Not Available
TRG Customer Solutions
• Supervise daily inbound/outbound, 24/7 call center operation including 10 direct reports and 240 seats. • Collaborate with upper management and staff and interface with customers to establish objectives and goals; pinpoint areas for improvement and develop plans to correct issues. • Introduce detailed performance initiatives to achieve productivity and assure high quality customer service. • Develop standards and strategi...
Avg. Salary: $57,500 · Company Rank: Not Available
Silver State Helicopters
• Supervise overall Raleigh Flight Academy operation with 10 employees and 19 students. • Monitor students’ programs and progress, and implement measures to achieve completion within the • Recruit and interview potential students for flight academy. • Facilitate weekly staff meetings to review and address flight operations, student progress, overall program success, maintenance, and staff issues and concerns. • Start up an...
Avg. Salary: $57,500 · Company Rank: Not Available
