Customer Service Manager Career Research and Resources
Nextera Energy Resouces
May 2012 - Nov 2013 Wind Site Manager, Panhandle, TX Facilitated daily management of operational activities. Responsible for P&L, budgeting, management, and training of personnel, health and safety, quality control, and maintenance for two wind plants with Majestic Wind I 53 1.5 GE Turbines for 79.5 MW and Majestic Wind II 51 1.5 GE Turbines for 79.6 MW. • Ensured compliance with safety, environmental policies, and...
Avg. Salary: $83,000 · Company Rank: Not Available
ITW Global Brands
• Plans, organizes and directs Customer Service department • Develops and establishes procedures and policies with continuous improvement as focal point • Oversees staff development and training needs • Manages departmental expenses • Ensures staff has necessary tools to perform daily tasks • Approves personnel activities concerning hiring, training and conducts performance appraisals. • Communicates regularly with Sal...
Avg. Salary: $80,000 · Company Rank: Not Available
VALASSIS CORPORATION [formerly ADVO], Windsor, CT
Advised senior management on pricing strategy and comprehensive metrics. Determined appropriate rates based on analysis of demographics, geographic’s, market climate, competition, scenario development and other strategies required to significantly improve ROI. Identified key trends and variances to mitigate risk and provide YOY profit improvements.
Avg. Salary: $80,000 · Company Rank: Not Available
PARKER HANNIFIN CORPORATION, Fluid Control Division, New Britain, CT
Projects, OEM product launches, distributor list pricing, discounts and pricing audits. Managed a variety of OEM contracts with medium to large dollar values with varying degrees of technical complexity including terms and conditions with scheduling and shipment requirements. Developed and optimized pricing strategy through process control and cost variance analysis. Team leader for “Inquiry to Order” value stream ...
Avg. Salary: $80,000 · Company Rank: Not Available
PARKER HANNIFIN CORPORATION, Fluid Control Division, New Britain, CT
Processed purchasing transactions and examined requisitions for completeness and accuracy of information consistent with continuous improvement and lean manufacturing processes. Collaborated with key vendors in numerous kaizen events to significantly reduce inventory and product lead times for core product lines.
Avg. Salary: $80,000 · Company Rank: Not Available
Microsoft Corporation
Services Account Manager ("Relationship Manager"), Contracts Program Manager, Inside Sales Representative
Avg. Salary: $85,000 · Company Rank: Not Available
Microsoft Corporation
Avg. Salary: $85,000 · Company Rank: Not Available
Pacific Management Investment Company
Payroll responsibility for company of 250 employees and HR Generalist support to HR Director for Human Resource functions Point of contact for hiring and benefits
Avg. Salary: $85,000 · Company Rank: Not Available
AT&T
Escalation Manager for IP Customer Care handing MIS T1/T3 circuits for business's across the US
Avg. Salary: $47,500 · Company Rank: Not Available
International Sports Management
Cold calling 150 executives per day, Researching and adding 50 new accounts per week. Establish contact and email collateral to potential new clients
Avg. Salary: $40,000 · Company Rank: Not Available
