Customer Service Manager Career Research and Resources
Bristol-Myers Squibb/Clairol
Promoted from Customer Logistics Service Representative to handle all Mead Johnson business for Wal-Mart. Reported to Wal-Mart Team Manager. Backed up the CIA on the Kmart account and eventually took on the Kmart business. Responded to customer requests/concerns on multiple business units. Monitored and controlled inventory levels at customers' warehouses via VMI. Married all Wal-Mart VMI orders with the orders transmitted...
Avg. Salary: $60,000 · Company Rank: Not Available
Bristol-Myers Squibb/Clairol
Hired to provide order management services for Bristol-Myers and Clairol consumer products for the western part of the US. Reported to the Western Team Customer Service Manager. Responded to customer requests/concerns via email and phone on multiple business unit for West Coast business. Liaison between field sales, Business Development Group, customers, and transportation. Approved returns for miss-shipped and damaged prod...
Avg. Salary: $60,000 · Company Rank: Not Available
Revolution Dancewear
Avg. Salary: $80,000 · Company Rank: Not Available
Nestle Pizza
Avg. Salary: $80,000 · Company Rank: Not Available
Leapfrog Online
Avg. Salary: $80,000 · Company Rank: Not Available
Orbitz WorldWide
Avg. Salary: $80,000 · Company Rank: Not Available
Convercent
Maintained and grew strong relationships with 150 clients ranging from Fortune 500 companies to small business Updated and created new operational procedures to streamline internal processes for customer support and scalability Conducted in depth product training and product demos for C-level Executives and mid-level users Managed relationship with third party Call Center which handled all local and international calls...
Avg. Salary: $0 · Company Rank: Not Available
Return Path
Identified prospective clients in email security and email marketing with in-depth research of prospective companies and C-Level executives Presented solutions to meet needs of prospective clients Consultative selling Worked with ESP partners to drive additional and new business Worked with variety of departments including client services, product and marketing departments to drive additional business and sales
Avg. Salary: $0 · Company Rank: Not Available
ADP
Successfully sold HR solutions including payroll, tax and benefits programs to small businesses in multiple sales territories in the Denver metro area Developed and executed a consultative sales approach for securing new clients and additional sales from existing clients Maintained corporate partnerships with US Bank, Chase Bank, and CPA firms Maintained internal partnerships with Workers Compensation, PEO, and HR pla...
Avg. Salary: $0 · Company Rank: Not Available
Bellco Credit Union
Prepared and sold a broad range of financial solutions to individuals and business accounts.
Avg. Salary: $0 · Company Rank: Not Available
