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Convercent Work Values
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Daily Duties at Convercent:
Maintained and grew strong relationships with 150 clients ranging from Fortune 500 companies to small business Updated and created new operational procedures to streamline internal processes for customer support and scalability Conducted in depth product training and product demos for C-level Executives and mid-level users Managed relationship with third party Call Center which handled all local and international calls from reporting parties for Convercent anonymous hotline service Responsible for training call center reps, maintaining call metrics, QA call center reps on verbal and written skills QA testing of new product releases to Convercent Application to insure usability of new features Worked closely with sales to enhance renewal opportunities, increasing ACV by introducing new platform and professional services Strategically planned with clients to help with implementation and rollout strategies to their employees
What they like about Convercent:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Customer Success, Strategic Planning, Adaptive Team Player, Sharp Problem Solver, Customer retention, Seasoned in conflict resolution, Sales Force, Linked-in
Information about Convercent
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Convercent:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Convercent had these interests:
| Books | |
|---|---|
Good to Great  |
Great book on business insight |
| Websites | |
| Denver Business Journal http://www.bizjournals.com |
Daily and local business news |
