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Convercent Work Values
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Daily Duties at Convercent:
Maintained and grew strong relationships with 150 clients ranging from Fortune 500 companies to small business Updated and created new operational procedures to streamline internal processes for customer support and scalability Conducted in depth product training and product demos for C-level Executives and mid-level users Managed relationship with third party Call Center which handled all local and international calls from reporting parties for Convercent anonymous hotline service Responsible for training call center reps, maintaining call metrics, QA call center reps on verbal and written skills QA testing of new product releases to Convercent Application to insure usability of new features Worked closely with sales to enhance renewal opportunities, increasing ACV by introducing new platform and professional services Strategically planned with clients to help with implementation and rollout strategies to their employees
What they like about Convercent:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Customer Success, Strategic Planning, Adaptive Team Player, Sharp Problem Solver, Customer retention, Seasoned in conflict resolution, Sales Force, Linked-in
Information about Convercent
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Convercent:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Convercent had these interests:
| Books | |
|---|---|
Good to Great  |
Great book on business insight |
| Websites | |
| Denver Business Journal http://www.bizjournals.com |
Daily and local business news |
