Customer Service Manager Career Research and Resources
Nexxo Financial Corporation
Responsible for the performance of the Sales Force and the Self-Serve Kiosks located in Northern CA/ New York as well as leading, developing and running the daily operations of the Call Center to support end-consumers, the sales forces as well as all customer's transactions under the business line B2B related with Check cashing, bill payments, money order, money transfers and phone minutes top-ups through self-serve kiosks.
Avg. Salary: $80,000 · Company Rank: Not Available
Nexxo Financial Corporation
Responsible for expanding the network of kiosks throughout Northern CA as well as developing merchandising strategies, trade support activities and product promotions in the Hispanic Market driving an ongoing growth of the transaction volume per country-market.
Avg. Salary: $80,000 · Company Rank: Not Available
Nexxo Financial Corporation
Responsible for the performance of the Sales Force and Self-serve Kiosk performance in the Bay Area.
Avg. Salary: $80,000 · Company Rank: Not Available
Nexxo Financial Corporation
Responsible for promoting Nexxo as a non-conventional remittance model for money transfers and increasing the level of customer's acquisition in San Francisco area.
Avg. Salary: $80,000 · Company Rank: Not Available
Consulting & Training
Responsible for selling and negotiating the services offered by the firm to potential clients as well as working as a consultant in business processes optimization.
Avg. Salary: $80,000 · Company Rank: Not Available
Mellon Capital Management
Work with internal shared selling groups to provide education of Mellon Capital products and options as well as consistent updates. Gain better "shelf space" in the cereal aisle so they will recommend Mellon Capital first over other Bank investment sub-sidiaries.
Avg. Salary: $116,000 · Company Rank: Not Available
Mellon Capital Management
Hired to direct the expansion and retention of client relationships by applying investment strategies and quantitative investment processes appropriately. Managed the relationship of 35 large clients valued at a combined $13.3 billion in AUM, $16.8 million in revenue. Uncovered strategic sales opportunities and drove them through the sales process. Administered the RFP and client request response process. Managed client c...
Avg. Salary: $116,000 · Company Rank: Not Available
Mellon Equity Associates
Directed a four person team responsible for client reporting and operational activities including product / investment presentations, performance reporting and responses to ad-hoc requests for mutual fund clients. Managed the relationship of 21 clients valued at a combined $11.8 billion in AUM, $8.5 million in revenue. Conducted client performance meetings with executives, portfolio management and client service groups tha...
Avg. Salary: $116,000 · Company Rank: Not Available
Mellon Equity Associates
Managed a six person team responsible for providing support to more than 70 clients. Client support activities included generation of performance reporting, gathering of detailed data related to client investment reviews, and responding to ad-hoc client requests. Responsible for the development of client specific presentations and customization of reports to assist with investment performance monitoring.
Avg. Salary: $116,000 · Company Rank: Not Available
DOES - DC Government
• Managed and supervised day to day operations of customer service incoming and outbound call center. • Developed, trained, coached and implemented customer service policies and procedures as well as monitored compliance to DOL Regulations and Company customer service standards. • Monitored employee incoming call handling processes for quality assurance and professional customer service. Interviewed, recommen...
Avg. Salary: $79,000 · Company Rank: Not Available
