Customer Service Manager Career Research and Resources

Verizon Communications

Customer Service - Customer Service Manager - Silver Spring , MD

Identify Improperly Billed Revenue to Enterprise Customers

Avg. Salary: $65,000   ·    Company Rank: Not Available

Bell Atlantic

Customer Service - Customer Service Manager - Silver Spring , MD

Led a team of 5 associates with specialized functionality.

Avg. Salary: $65,000   ·    Company Rank: Not Available

Bell Atlantic

Customer Service - Customer Service Manager - Silver Spring , MD

Trained expressTrak system courses: Billing, Basic Ordering, and Advanced Orderi.

Avg. Salary: $65,000   ·    Company Rank: Not Available

Broadridge Financial Solutions

Customer Service - Customer Service Manager - Long Island, NY

Avg. Salary: $0   ·    Company Rank: Not Available

Computershare, LTD

Customer Service - Customer Service Manager - Chicago, IL

Avg. Salary: $0   ·    Company Rank: Not Available

BMO/Harris Bank

Customer Service - Customer Service Manager - Chicago, IL

Avg. Salary: $0   ·    Company Rank: Not Available

Mondelez International

Customer Service - Customer Service Manager - Wilkes Barre, PA

(Under Cadbury Schweppes name Promoted from Sr, CSR to manage the customer service team for the confectionery business. Reported to the Director of Customer Service, Credit and Collections. Interviewed and hired new SR.CSR to fill the role I had vacated on the team. Also assisted in the interviewing of over 100 CSR’s and gave input on to which should be retained post company outsourcing to India. Managed a team of up to ...

Avg. Salary: $60,000   ·    Company Rank: Not Available

Mondelez International

Customer Service - Customer Service Manager - Plano, TX

(Under Cadbury Schweppes name) Promoted to Sr. Customer Service Representative and reported to a Customer Service Manager. Worked on multiple teams within the Finished Goods (Motts) and Confectionery teams. Responsibilities included training new customer service representatives. Created, revised and implemented departmental policies to streamline procedures. Handled all Order to Cash responsibilities for Wal-Mart, Military...

Avg. Salary: $60,000   ·    Company Rank: Not Available

Mondelez International

Customer Service - Customer Service Manager - Plano, TX

(under Cadbury Schweppes) Initially hired to learn Finished Goods (Motts) business and transition the department from Stamford, CT to Plano Texas Initially reported to the Director of Customer Service. Handled all Order to Cash responsibilities for Wakefern, C&S and transportation customers for Motts and Cadbury products. Worked closely with Supply Chain, sale, logistics and distribution to ensure delivery dates and servi...

Avg. Salary: $60,000   ·    Company Rank: Not Available

Doskocil Manufaturing

Customer Service - Customer Service Manager - Arlington, TX

Hired to provide support to the Executive Vice President of Sales and Regional Sales Managers. Reported directed to the EVP of Sales. Responsibilities included analyzing sales figures to determine sales goals and summarized earnings to determine brokers sales commissions. Ran reports in Oracle and Wal-Mart’s Retail Link to determine how sales were. Sent out spec sheets on the pet product lines and requested by sales. Crea...

Avg. Salary: $60,000   ·    Company Rank: Not Available