Customer Service Manager Career Research and Resources
Verizon Communications
Identify Improperly Billed Revenue to Enterprise Customers
Avg. Salary: $65,000 · Company Rank: Not Available
Bell Atlantic
Led a team of 5 associates with specialized functionality.
Avg. Salary: $65,000 · Company Rank: Not Available
Bell Atlantic
Trained expressTrak system courses: Billing, Basic Ordering, and Advanced Orderi.
Avg. Salary: $65,000 · Company Rank: Not Available
Broadridge Financial Solutions
Avg. Salary: $0 · Company Rank: Not Available
Computershare, LTD
Avg. Salary: $0 · Company Rank: Not Available
BMO/Harris Bank
Avg. Salary: $0 · Company Rank: Not Available
Mondelez International
(Under Cadbury Schweppes name Promoted from Sr, CSR to manage the customer service team for the confectionery business. Reported to the Director of Customer Service, Credit and Collections. Interviewed and hired new SR.CSR to fill the role I had vacated on the team. Also assisted in the interviewing of over 100 CSR’s and gave input on to which should be retained post company outsourcing to India. Managed a team of up to ...
Avg. Salary: $60,000 · Company Rank: Not Available
Mondelez International
(Under Cadbury Schweppes name) Promoted to Sr. Customer Service Representative and reported to a Customer Service Manager. Worked on multiple teams within the Finished Goods (Motts) and Confectionery teams. Responsibilities included training new customer service representatives. Created, revised and implemented departmental policies to streamline procedures. Handled all Order to Cash responsibilities for Wal-Mart, Military...
Avg. Salary: $60,000 · Company Rank: Not Available
Mondelez International
(under Cadbury Schweppes) Initially hired to learn Finished Goods (Motts) business and transition the department from Stamford, CT to Plano Texas Initially reported to the Director of Customer Service. Handled all Order to Cash responsibilities for Wakefern, C&S and transportation customers for Motts and Cadbury products. Worked closely with Supply Chain, sale, logistics and distribution to ensure delivery dates and servi...
Avg. Salary: $60,000 · Company Rank: Not Available
Doskocil Manufaturing
Hired to provide support to the Executive Vice President of Sales and Regional Sales Managers. Reported directed to the EVP of Sales. Responsibilities included analyzing sales figures to determine sales goals and summarized earnings to determine brokers sales commissions. Ran reports in Oracle and Wal-Mart’s Retail Link to determine how sales were. Sent out spec sheets on the pet product lines and requested by sales. Crea...
Avg. Salary: $60,000 · Company Rank: Not Available