Customer Service Manager Career Research and Resources
SimplexGrinnell
Executing life safety inspections for and providing detailed results to customers throughout CT. Perform necessary repairs to keep customers in compliance with fire code.
Avg. Salary: $70,000 · Company Rank: Not Available
SimplexGrinnell
Lead a team of 26 direct reports who delivered outstanding fire inspection services to customers throughout Connecticut. Aided sales in developing competitive pricing in an ever challenging market. Part of a management team that grew our business from 5M to 11M.
Avg. Salary: $70,000 · Company Rank: Not Available
Chesapeake Waste Solutions, Inc.
Account Management, Inside Sales, Support to the Sales Department, Contract Administration, Regulatory Document Administration, Transportation Logistics, Administrative, Maintained and operated Company Office in Chesapeake, VA. Provided world-class customer service and forged long-lasting business relationships with industry representatives.
Avg. Salary: $57,500 · Company Rank: Not Available
Lancaster Enviroservices Corporation
Provided support to the Sales Department in the development and maintenance of local and national accounts, customer service, inside sales, transportation logistics, educated customers on the right way to label, manifest and transport waste adhering to Federal, State and DOT Regulations.
Avg. Salary: $57,500 · Company Rank: Not Available
Envirite Crporation
Provided assistance to the Quality Assurance/Regulatory Compliance Department. Provided outstanding customer service, handled the Facility schedule of waste deliveries. Dispatched a fleet of approximately 10 drivers, scheduling them into the customer site and back at the disposal Facility. In the Customer Service Manager position, I again, provide excellent customer service, reviewed all new customer profiles/samples that w...
Avg. Salary: $57,500 · Company Rank: Not Available
Sprint Communications
Pioneered and managed a new concept in Quality Assurance. Managed a team of 151 Quality analysts along with 6 Supervisors. As a team we monitored and evaluated the results of customer responses and agent activities to insure a cohesive application company-wide. The local site quality Supervisors and team members were monitored by my group through calibrations and brain storming sessions to verify they were up to date on cha...
Avg. Salary: $82,000 · Company Rank: Not Available
Lifestar Ressponse Ambulance
Investigated and resolved customer inquiries and complaints in an empathetic manner. Adhered to all confidentiality requirements at all times. Solved unresolved customer issues. Strong leader of customer support staff.
Avg. Salary: $57,500 · Company Rank: Not Available
Keystone Quality Transport
Established long-term customer relationships through prompt and courteous service. Communicated all emergencies, delays due to weather and schedule changes to customers and staff. Oversaw hiring new employees. Forecast manpower requirements based on daily workload. Tracked time spent on transport assignments each day for productivity reporting. Scheduling of employees. Call taking and scheduling of medical transports. Disp...
Avg. Salary: $57,500 · Company Rank: Not Available
BLS Medical Transport Inc.
Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer transport complaints empathetically and professionally. Defused volatile customer situations calmly and courteously. Accurately documented, researched and resolved customer service issues. Acted professionally and patiently when addressing negative customer feedback. Improved call center functionality and service capac...
Avg. Salary: $57,500 · Company Rank: Not Available
Limerick Bowl
Customer Service Oversee staff Motivate staff Birthday party Coordinator Inventory
Avg. Salary: $57,500 · Company Rank: Not Available
