Customer Service Manager Career Research and Resources

Fireside Coffee Company

Customer Service - Customer Service Manager - Swartz Creek, MI

Marketing, Sales, Customer Service, Office and Warehouse Management, Trade Show Development (Retail & Wholesale)

Avg. Salary: $45,000   ·    Company Rank: Not Available

General Motors Service Parts Operations

Customer Service - Customer Service Manager - Swartz Creek and Detroit, MI

Various --- Ranging from secretarial in 1978 to mid-management in 1997

Avg. Salary: $45,000   ·    Company Rank: Not Available

CAMERA CASE WIRELESS

Customer Service - Customer Service Manager - SAUKVILLE, WI

SALES OF CELL PHONES,CAMERAS AND ACCESSORIES.SALES OF DISH TV,DIRECT TV AND ADT SECURITY SYSTEMS. MANAGEMENT OF CUSTOMER CELL PHONE PLANS AND REPAIR OF CELL PHONES.OPENING AND CLOSING OF STORES - OPENING AND CLOSING OF REGISTERS,BANKING AND INVENTORY CONTROL

Avg. Salary: $35,000   ·    Company Rank: Not Available

Siemens Government Technologies

Customer Service - Customer Service Manager - Indianapolis, IN

Maintain and update all passenger screening equipment at Indianapolis International Airport.

Avg. Salary: $54,000   ·    Company Rank: Not Available

Vollmer America

Customer Service - Customer Service Manager - Indianapolis, IN

Vollmer America had only 9 fulltime employees nationwide providing precision measuring solutions for a wide variety of applications; I acted as consultant, application/service engineer & sales engineer in order to hold onto our customer base. I was able to build and maintain a customer base that returned a profit to the company after all expenses were paid.

Avg. Salary: $54,000   ·    Company Rank: Not Available

Baxter Biotechnology

Customer Service - Customer Service Manager - Indianapolis, IN

Installed, upgraded and maintained. Multichannel spectrophotometers and blood component separators.

Avg. Salary: $54,000   ·    Company Rank: Not Available

Reebok inc

Customer Service - Customer Service Manager - San Diego, CA

Keep all customers happy and coming back.

Avg. Salary: $0   ·    Company Rank: Not Available

Aurora Health Care

Customer Service - Customer Service Manager - Wauwatosa, WI

• Supervise and oversee all non-clinical and clinical inbound/outbound calls with consumers, patients and others to ensure quality, productivity and service expectations are met. • Responsible for facilitating communication with all Call Center Representatives regarding additional education, new policies, procedures, review of staff meeting minutes, through a one on one bi-weekly meeting with each employee.

Avg. Salary: $58,000   ·    Company Rank: Not Available

Kohl's Corporate Office

Customer Service - Customer Service Manager - Menomonee Falls, WI

• One on one’s, coaching/training, bilingual interviews. • Prepare and analyze Call Center Reports. • Take bilingual calls for the Collection & Credit Department. • Respond to escalating calls.

Avg. Salary: $58,000   ·    Company Rank: Not Available

Fortis Health Insurance Co.

Customer Service - Customer Service Manager - MIlwaukee, WI

• Respond to and resolve issues that escalate beyond the supervisor level. • Conduct regular staff meetings and individual meetings with direct reports, including performance management and coaching meeting. • Develop and implement new processes and procedures designed to maximize efficiency. • Develop, enforce and report call center standards and metrics; recommend actions for improvement. • Advise supervisors regarding th...

Avg. Salary: $58,000   ·    Company Rank: Not Available