Customer Service Manager Career Research and Resources
JC Penney Company
responsible for purchasing stock and maintaining selling floor space for multiple departments, scheduling and training sales associates, making sure ads were properly signed and displayed.
Avg. Salary: $89,000 · Company Rank: Not Available
Campbell Soup Company
Visit local grocery stores and promote store displays of the Campbell products, straighten up the store shelves and remove damaged product from the stores, when promoted to Specialist I would visit the chain headquarters and place the weekly buying order and promote new items. I would also participate in all store resets for that chain.
Avg. Salary: $89,000 · Company Rank: Not Available
Family Dollar
Open and Close cash drawer daily Make bank deposits daily Front stock and push freight Scheduling and Motivating Staff
Avg. Salary: $15,000 · Company Rank: Not Available
T-Mobile USA
Business Support Manager (2011-2012) • Directed an analyst team in identifying areas for improvement at call centers, providing recommendations, leading implementation projects, and serving as a point-of-contact for policy and procedure issues. • Provided clarification and serves as a liaison between the customer service and methods/procedures teams. • Supported frontline employees, individual contributors, and leaders c...
Avg. Salary: $82,500 · Company Rank: Not Available
Gateway 2000, Inc.
Developmental Trainer (2002-2003) • Delivered continuing education to call center employees that covered company products and services. • Partnered with the leadership and instructional design teams to develop and improve site training programs. • Facilitated training development for the new CRM platform and delivered instruction to 300+ personnel. • Oversaw ramp up of two outsource centers during call center closings. ...
Avg. Salary: $82,500 · Company Rank: Not Available
Broadwing Communications
Inbound/Outbound call addressing questions Customers might have regarding their billing, how to use services, or needing technical assistance. Provided support to internal employees on how to resolve Customer inquiries.
Avg. Salary: $82,500 · Company Rank: Not Available
Sprint
Provides first level inbound telephone support for customers by troubleshooting, investigating and resolving questions and challenges they may be having with Sprint's products and services with an objective of resolving the issue in one phone call.
Avg. Salary: $82,500 · Company Rank: Not Available
AT&T
Providing support to Business Customers regarding their calling card accounts.
Avg. Salary: $82,500 · Company Rank: Not Available
Health Midwest/Dr Christine Boylan
Responsible for ensuring that medical office was staffed, had all supplies, and provided world class service to patients.
Avg. Salary: $82,500 · Company Rank: Not Available
CleanTex Services
Manage linen operations at multiple sites through out the tristate area. Responsible for on site staff, product mix management cost containment and inventory supply flow
Avg. Salary: $72,000 · Company Rank: Not Available
