Customer Service Manager Career Research and Resources

Great West Financial Services

Customer Service - Customer Service Manager - Glendale, CA

Managed financial advisor and multiple 401(k) client relationships. Proactively contacted clients to obtain satisfaction feedback. Provided support and guidance to trustees and fiduciaries on new 401(k) regulations. Assisted clients with administrative issues such as census and form 5500 filing. Presented enrollment and educational seminars in person or via webinars. Conducted annual plan and fund performance reviews to cli...

Avg. Salary: $47,500   ·    Company Rank: Not Available

Principal Financial

Customer Service - Customer Service Manager - Irvine, CA

Communicated 401(k) plan features to National Accounts' employee groups. Provided basic investment education using power point format. Educated participants on rollovers, distributions and 401(k) loans. Discussed with client special issues and objectives prior to employee meetings.

Avg. Salary: $47,500   ·    Company Rank: Not Available

US Air Force Headquarters District of Columbia Contracting

Customer Service - Customer Service Manager - Joint Base Andrews, MD

Managed 100-person federal government contracting office in managing the outsourced civilian requirements for all US Air Force offices in the greater Washington D.C. area

Avg. Salary: $90,000   ·    Company Rank: Not Available

US Air Force, US Embassy Kiev

Customer Service - Customer Service Manager - Kiev, Ukraine, Out of State

Managed 18-person diplomatic office in the US embassy with primary focus on military relations. Directly responsible to the US Ambassador and represented US military on all related issues

Avg. Salary: $90,000   ·    Company Rank: Not Available

US Air Force Unmanned Aerial Vehicle Battlelab

Customer Service - Customer Service Manager - Creech AFB, Las Vegas, NV

• Managed $4 million budget and 35 military and civilian engineers and operators to find and integrate new, inexpensive technologies into Air Force’s unmanned aerial vehicle portfolio • Analyzed current requirements in Iraq and Afghanistan and coordinated rapid upgrades • Collaborated with military and industry representatives to harmonize research and development • Led the reorganization effort combining the UAV Battlelab...

Avg. Salary: $90,000   ·    Company Rank: Not Available

Supreme Headquarters Allied Powers Europe, Allied Command Transformation

Customer Service - Customer Service Manager - Mons, Belgium, Out of State

• Define and coordinate overall military aircraft requirements for each NATO member nation • Define requirements for NATO’s intelligence, surveillance and reconnaissance aircraft • Create and lead networks of experts to resolve emergent aircraft-related issues for NATO

Avg. Salary: $90,000   ·    Company Rank: Not Available

US Air Force B-1 Test and Evaluation Squadron

Customer Service - Customer Service Manager - Dyess, AFB, Abilene, TX

Managed $3.2 million annual budget, 700 annual flying hours, 2 dedicated test aircraft, 35 military aviators, maintenance, test engineers and operational research analysts

Avg. Salary: $90,000   ·    Company Rank: Not Available

Budget Uniform

Customer Service - Customer Service Manager - Gardena, CA

Set weekly work schedule for hourly route men Review customer service calls daily with Service dept. Goodwill visitation with customer Set training schedule for 2 utility relief Review and renew all customer contracts with Service team Train 2 district managers Review service budget monthly with GM and Pres.

Avg. Salary: $67,500   ·    Company Rank: Not Available

Aramark Uniforms Rental

Customer Service - Customer Service Manager - Santa Ana, CA

Supervise 10 route salesmen Maintain Top 100 customers within district personally Obtain contract renewals Train and maintain district sales avg. and align with corporate goals

Avg. Salary: $67,500   ·    Company Rank: Not Available

AmeriPride Uniforms

Customer Service - Customer Service Manager - Vernon, CA

Maintain district top 42 customer accounts Train and hire 10 route salesmen Supervise 1 utility routeman Customer retention, internal sales and growth, product line expansion

Avg. Salary: $67,500   ·    Company Rank: Not Available