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Fortis Health Insurance Co. Work Values
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Daily Duties at Fortis Health Insurance Co.:
• Respond to and resolve issues that escalate beyond the supervisor level. • Conduct regular staff meetings and individual meetings with direct reports, including performance management and coaching meeting. • Develop and implement new processes and procedures designed to maximize efficiency. • Develop, enforce and report call center standards and metrics; recommend actions for improvement. • Advise supervisors regarding the coaching, mentoring, training and development of Call Center staff. • Forecast call center volume and scheduling and staffing requirements.
What they like about Fortis Health Insurance Co.:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Supervisor Call Center, Call Center Manager, Supervisor Claims , Supervisor Customer Service, Call Center, Customer Satisfaction, Performance Mananegment, Insurance Claims Team Supervisor, Military Instructor
Information about Fortis Health Insurance Co.
Company Rank: Not Available
Average length of employment : 17 years
Average salary of employees: $58,000
These are some of the questions we asked our climbers about their experiences with Fortis Health Insurance Co.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Fortis Health Insurance Co. had these interests:
| Websites | |
|---|---|
| aol.com http://www.aol.com |
Like to read news. |
| Army Knowledge https://akologin.us.army.mil |
Military inforamtion and news. |
