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Online Resumes with "workforce management "



Sales Engineer - 20 Years of Experience - Near 60192

Profile I have been in the Telecommunications field for 30 years, and the Contact Center space for 25 years. * I was technical support Engineer for Genesys platform solutions during the period where SBC Datacom sold and supported Genesys solutions. I was a Genesys Certified Engineer during that time, so implementation, database configuration, call flows and scripting problem resolution for supporting SBC deployment teams. w...

Tags for this Online Resume: Integrate, Interactive Voice Response, Speech Recognition, PBX, CENTREX MATE/PLEXAR, CALL FLOW SCRIPTING, RECORDING, WFM, VOIP Engineer, UCCX, UCCE, Cloud, Hosted

Manager - 20 Years of Experience - Near 27517

ACCOMPLISHMENTS * Developed eCourts Strategic Information Technology Plan to move the North Carolina court system to virtual courthouses and a paperless environment. * Drove organizational efficiencies through the use of a Big Data analytics and reporting platform (Hadoop ecosystem). * Eliminated over 600,000 courthouse visits per year by implementing a citizen portal that provides online access to court services. * Success...

Tags for this Online Resume: Statistics, Human Resources Information System, Budgeting, Operating Budget, Information Technology, CIO, Strategic Planning, Information Security, Business Process Design, Data and Analytics, Vendor Management, Project Management, Quality Assurance/Control, Data Center, Network, Performance Metrics, Application Development, System Implementation, IT Governance

Controller - 20 Years of Experience - Near 34275

Summary Successful Controller with financial management experience in national and international high growth organizations. Demonstrated management and financial strengths in acquisitions, mergers, strategic planning, re-structuring/turnaround. Strengths in building infrastructure to support turnaround and growth situations, fostering a collaborative work environment, training and leading teams to higher productivity and pr...

Tags for this Online Resume: Billing, General Ledger, Call Center, Accounting, Accounts Payable, Acquisitions, Due Diligence, Internal Controls, Mergers, Mergers and Acquisitions

Operations Manager - 15 Years of Experience - Near 21409

and Greater Baltimore regions Expanded depth of existing designer relationships in addition to increasing customer base of retailers showrooms and individual design clients FL for interior designers/ Manage work force/ Create goals for workforce * Manage all facets of Operation * Initiated a new inventory control system for UPS and FedEx packages * Executed cost cutting initiative for managing trash/cardboard pallets * Rout...

Tags for this Online Resume: Inventory, Inventory Control, FACETS, Scheduling, Security, Client Communications, e-Commerce, Forklift, manufacturing, production

Human Resources Manager - 15 Years of Experience - Near 90701

Career Summary: Multi-disciplined Human Resources professional with proven ability to provide strategic and HR leadership and consultation on various HR disciplines, to include Employee Relations Performance Management Talent Management Change/Transition and Strategic Development. Highly successful in positioning Diversity and Inclusion principals by working with management and employees to strengthen their understanding an...

Tags for this Online Resume: Benefits, Filing, HR, Human Resources, Labor Relations, Planning, Team Lead, Workforce Planning, Program Manager, Management, human resources, employee relations, payroll

Chief Operations Officer - 20 Years of Experience - Near 36093

Qualifications * Process assessment and enhancement * Technical/policy writing * Technology platform implementation * Ability to work in, and adapt to, a fast-paced environment with a high level of professionalism and integrity * Recognized by peers for cultivating and maintaining exceptional client relations * Data analysis/report building * Forensic problem analysis and resolution * Workforce management

Tags for this Online Resume: Management, Process Management, Program Management, Quality, Quality Assurance, Quality Control, Data Analysis, Fast-paced Environment, Process Assessment, SAFE (Slab Analysis by the Finite Element Method), management

Application Support - 17 Years of Experience - Near 85044

Dedicated professional in the IT/Analyst arena, specializing in HR, Payroll, HCM, and Workforce Management systems, looking for a thriving company where I can put my technical troubleshooting and personal skills to use

Tags for this Online Resume: Crystal Reports, Customer Relationship Management, Data Entry, Help Desk, Microsoft Project, Remedy, Kronos WFC, MS SQL Server, Kronos WIM, SQL Server Integration Services, T-SQL, Reporting, Analyst, SAP HCM, HP ALM, SQL Server Reporting Services

Manager - 20 Years of Experience - Near 34202

Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...

Ideal Companies: Gartner, McKinsey, Tesla

Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile

Medical or Health Services Manager - 16 Years of Experience - Near 95628

Areas Of Expertise * Call Center Metrics * HR Procedures, Recruiting * Business Process & Analytics * Revenue Cycle Management * Business Process Design * Workforce Management * Curriculum Design * API & EDI Integration * ePremis, CE2000, ClaimForce, CRM, Great Plains * ACA/DMHC Regulations * PBM Operations

Tags for this Online Resume: Call Center, Insurance, Outsourcing, Protocol, Billing, Documentation, Scheduling, Triage, Audit, Coding

Human Resources Manager

Summary An experienced, highly motivated HR executive with over 20 years of experience in Human Resources generalist functions. My broad background includes executive leadership & coaching, workforce management, training & development, communications & change management.

Tags for this Online Resume: Human Resources, Coaching, Compensation, HR, Planning, Strategic Planning, Supply Chain, Training, Leadership, Recruiting, human resources, hr, employee relations, customer service

Production Manager - 10 Years of Experience - Near 44425

SUMMARY: Excellent communication skills in union shop Worked on many quality improvement teams Knowledge of TQM/ JIT/Six sigma principles in workforce management

Tags for this Online Resume: Management, Scheduling, ISO, Hierarchical Storage Management, Housekeeping, HSM, Audit, Audit Compliance, Compliance, Inventory, steel, production, manufacturing, reliability