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Online Resumes with "work force management "
Application Support
Tags for this Online Resume:
SaaS, Work Force Management, Expense Management, CRM, Supply Chain, ERP
Business/QA Analyst Denver Metro Area
I'm an experienced Analyst with over 10 years of experience as a business analyst, operations analyst, software tester and quality assurance analyst with the ability to cultivate and maintain client relationships in a vibrant corporate environment. Proven ability to work independently and with a team to quickly create, test and implement effective solutions that meet the needs of the enterprise while providing the end user ...
Tags for this Online Resume:
Project management, Scrum, Testing, Troubleshooting, User Experience, Microsoft Office, Business and Operations Analysis , Testing and Quality Assurance, MS Office Suite, Process Improvement, Billing, Web Applications, Work Force Management, User Interface Design, SDLC, STLC, Scrum/Agile, Waterfall, Outstanding verbal and written communication, Training/Mentoring, SQL, HP Quality Center, Visio, Project Scope and Requirements Documentation
Featured Profile
Service Delivery Manager - 10+ years experience
IT Manager with 8 years experience in Application/Service Delivery management and solution architect skills and extensive experience in the field of business applications and various programming languages. Well suited to positions and functions where software development and detailed design activities are required.
Ideal Companies: IBM, HP, Microsoft
Tags for this Online Resume:
Delivery Manager, Development Manager, Service Manager, IT Manager
Featured Profile
Sales Manager - 20 Years of Experience - Near 95762
As a sales management and marketing professional with over twenty years in business, finance, and management roles I am looking for a place to utilize my background and skills to the mutual benefit of everyone. As a sales professional a passions is demonstrated for building relationships, cultivating partnerships and growing businesses. Highlights include: Top-ranked sales executive, excellent communicator, skilled work ...
Ideal Companies: A medium size company with steady business that is looking to expand and grow.
Tags for this Online Resume:
Northern CA, MS Office, consultative sales , leader, skilled manager, analytical skills, developer, independent
Analyst, Sales, and Project Manager Management - 15 Years of Experience - Near 27516
I am a self-motivated career professional with a proven record of building teams that consistently deliver exceptional business results. Demonstrated track record managing all aspects of project coordination for high profile initiatives within the Telecommunications and Sales market. Allow me to demonstrate my strong communication skills, work prioritization, skills at root cause analysis, planning, organizing, call monito...
Tags for this Online Resume:
Microsoft Office, •Cross Functional Team Leadership, Quality Control, Call Center Vendor Client Management, System and Data Analyst, Business Process Improvements, Sales and Product Management, Work-Force Management
Featured Profile
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume:
Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Featured Profile
Customer Service Manager
Over twenty five years of management experience with the skills and knowledge to interpret data and instinct for efficient and tactile resolutions. Utilizing my experiences I have bridged the gaps in efficiency and consistencies across the Northeast, Enterprise and BGCO RM teams. I have effectively managed and developed Virtual teams the last ten years. I have formed solid partnerships with Center leadership, Area Leaders...
Ideal Companies: Apple, Verizon. Amazon
Customer Service Supervisor - 10 Years of Experience - Near 55768
To obtain employment with a company and learn and build upon my skills. To work with individuals and teach, monitor them.
Tags for this Online Resume:
minnesoa , email, customer service , team management , work force management , computers, messenger , excel
Senior Human Resources Manager -- Big Box Retail Experience -- Former General Store Manager
An experienced, energetic, visible leader in Human Resources with extensive experience in Associate Relations, including FMLA, OSHA, ADA, ADEA, AAP, EEOC AAP, NLRB, Safety. HazMat, Counselling, Conflict Resolution, Staffing, Labor Relations, Work Force Management, Operations, and P&L Ownership, along with a laser focus on Positive Employee Relations.
Outstanding communications skills are key, and I have them, both written, ...
Tags for this Online Resume:
Human Resources Business Partner, Atlanta, GA, Leadership, Business Partner, Emlpoyment Law, Employee Relations, Labor Relations, Human Resources, Customer Service
Insurance Underwriter
PROFESSIONAL SUMMARY Innovative licensed insurance professional with 17+ years of progressive experience within the Insurance and Call Center industries. Exceptional work ethics and able to multi-task in an ever changing environment. Strong time management skills with extensive back ground in people management, underwriting, customer service and business analysis. CIAC certified, skilled in various Work Force Management too...
Tags for this Online Resume:
Complaints, Customer Service, Financial, Financial Services, Services, Call Center, Audit, Billing
Human Resources Assistant - 7 Years of Experience - Near 78759
EXPERIENCE SUMMARY: Around 6+ years of experience in HR & Support Functions SKILL SUMMARY: AREA DETAILS Process Immigration US visa Recruitment HR-SS (Induction, Experience/benefit update, ID creation, payroll update) Work Force Management (Utilization, Billing update & Assignment update Billed non billed update) Academy Consultant - understand the requirement & help BU team to improve their required course to advance their...
Tags for this Online Resume:
Immigration, Recruitment, HR Payroll/Benefits, Work Force Management, Academy Consultant, Staffing & Recruitment, Payroll, Documentation, HR, Human Resources, Management, PMP, Project Management
Service Delivery Manager - 10+ years experience
IT Manager with 8 years experience in Application/Service Delivery management and solution architect skills and extensive experience in the field of business applications and various programming languages. Well suited to positions and functions where software development and detailed design activities are required.
Ideal Companies: IBM, HP, Microsoft
Tags for this Online Resume: Delivery Manager, Development Manager, Service Manager, IT Manager
Sales Manager - 20 Years of Experience - Near 95762
As a sales management and marketing professional with over twenty years in business, finance, and management roles I am looking for a place to utilize my background and skills to the mutual benefit of everyone. As a sales professional a passions is demonstrated for building relationships, cultivating partnerships and growing businesses. Highlights include: Top-ranked sales executive, excellent communicator, skilled work ...
Ideal Companies: A medium size company with steady business that is looking to expand and grow.
Tags for this Online Resume: Northern CA, MS Office, consultative sales , leader, skilled manager, analytical skills, developer, independent
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Customer Service Manager
Over twenty five years of management experience with the skills and knowledge to interpret data and instinct for efficient and tactile resolutions. Utilizing my experiences I have bridged the gaps in efficiency and consistencies across the Northeast, Enterprise and BGCO RM teams. I have effectively managed and developed Virtual teams the last ten years. I have formed solid partnerships with Center leadership, Area Leaders...
Ideal Companies: Apple, Verizon. Amazon
