Description
PROFESSIONAL SUMMARY Innovative licensed insurance professional with 17+ years of progressive experience within the Insurance and Call Center industries. Exceptional work ethics and able to multi-task in an ever changing environment. Strong time management skills with extensive back ground in people management, underwriting, customer service and business analysis. CIAC certified, skilled in various Work Force Management tools to handle many different roles in a high volume Contact Center. Intuitive, dependable, reliable with great attention to detail, excellent communication skills, problem solver, work well with others while utilizing strong analytical and leadership capabilities.
Accomplishments
Highlights:
Keywords
