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Online Resumes with "sla"



Featured Profile

Vice President of Operations and Client Services

Seeking Director/VP level position in PA. I am willing to relocate for the right company and opportunity. Seeking a company that can best utilize my experience and knowledge in the call center/collection/BPO/vendor management and outstanding client relationship skill sets.

Ideal Companies: Any.

Tags for this Online Resume: Operational Management, Relationship Management, Call Center Management, Accounts Receivables, Collections, Project Management, Business Process Outsource, Vendor Management

Technology Manager - 26 years experience

EXPERIENCE 2007 to Present T-Systems / Deutsche Telekom, Trumbull, Connecticut TELECOM MANAGER – For a large Insurance company • Responsible for a large voice infrastructure and telecom solution and large carrier migration project. • Managed and improved vendor relations with AT&T, Verizon, MCI, Quest, and Sprint. • Migrated voice services from Quest, MCI, Sprint, Verizon, to AT&T thought all of the clients twenty se...

Ideal Companies: Unilever

Tags for this Online Resume: Network, Telecom, Helpdesk, NOC, Project, Manager, Cisco, Nortel, Avaya, Novell, Checkpoint, Micosoft

Wireless professional from MVNO to top tier carriers

Stable company with growth opportunities. Ideally in Southern California but open to relocation.

Ideal Companies: AT&T, Verizon Wireless, T-Mobile, The Walt Disncy Company, Warner Brothers, Sony, Universal, Activision, IBM, Myspace, Facebook

Tags for this Online Resume: product marketing, wireless telecommunications, marketing, product, sales operations, silverpop

Featured Profile

VP, Director, Manager, Professional Services, East Coast

Assist a software company, preferably in the healthcare information technology space, to expand their presence and increase customer satisfaction (user adoption), by managing the team that will provide the outstanding implementation services that will exceed the customer's expectations.

Ideal Companies: healthcare information technology

Tags for this Online Resume: Professional Services, Director, P&L responsibility, SQL, Project Management, Healthcare

Featured Profile

Heldesk Manager

Experienced Helpdesk/IT Manager. 20 years successfully supporting IT departments and projects. 12 of those years hands-on management of Helpdesks and IT departments. Phenomenal people skills and proven ability to lead and inspire support personnel.

Ideal Companies: Kaiser Permanente, St. John's Hospital, any K12 or College district, any large Hospital

Tags for this Online Resume: Leadership, Manager, Phenomenal People Skills, ITIL, EPIC, CISCO, Program Management, Project Management, Helpdesk Manager, IT Manager, Healthcare, Extensive Transit Experience, Microsoft Office, Microsoft Windows XP, Microsoft Windows 2007, Microsoft Office 2010, Microsoft Office 2007

Senior Technical Support Analyst

I am an IT professional with over 15 years of support experience. I have worked in many differ-ent fields such as Advertising, Pharmaceutical, and Publishing. I have worked as a team player, and as a single point of contact with little or no supervision. I can support both MacIntosh and PCs systems, and I am familiar with both OS systems. I have also supported networks, telecom systems, and Active Directory. I have the abi...

Ideal Companies: USDOJ, Homeland Security, Bloomberg, Motorola,

Tags for this Online Resume: Desktop Engineer, PBX, VPN, OSX, XP, Vista, Ghost, Helpdesk, Remedy, ITIL, Cisco Call Manager, SOP, GMP, Blackberry, BES

Service Delivery Manager

Ensure IT Departments exceed customer expectations by meeting SLA's and streamlining business processes.

Sr. Network Engineer/Analyst

Continue to work in the network engineering field as an engineer or a project manager of engineering projects. I have extensive experience with vendors and with customers both internal and external.

Tags for this Online Resume: Cisco router configs, MS Access data base, support for internal/external customers, experience with change requests and SLA's., Circuit ordering and installation planning, Cisco router and switch configurations

Senior Vice President and Regional Head

Senior financial industry professional contributing to the success of some of the largest financial institutions in the industry. Established a proven track record of accomplishment as a strong leader who drives results and possesses the ability to employ creative and strategic vision in managing large, complex projects. Successful history in meeting or exceeding both performance expectations and financial goals while d...

Talent Acquisition Director

Build and lead recruiting engine for large national/global organization utilizing on-shore, near-shore and offshore resources for delivery of best of breed talent to the organization.

Ideal Companies: Avaya, Verizon, at&t, Sanofi-Aventis, Merck, National Starch, Citibank/Citigroup, Sloan-Kettering

Tags for this Online Resume: director, manage, build, talent, recruit, source, screen, interview, measure, metrics, operations, methodology, framework, budget, forecast, train, organization, development, hire, place, team

Featured Profile

Operations Shift Manager

3 PL that Provides customer service for client Johnson & Johnson distribution.Acheive SLA goals promote a safe work enviornmennt for team-members. Manage night operations meet GMP goals for the facility.

Ideal Companies: Nestle, Hershey, kraft

Tags for this Online Resume: Shift Manager, Trainer, Inventory Control, Logistics , Transportation, Sales & Distribution

Featured Profile

20 years in the Brokerage Industry in the New Accounts Dept. I was manager and VP in my last two companies.

My career goals are to obtain a managerial position in the New Accounts Department or other back office operation area. I'm looking to work for a company I can growth with and have a long term relationship.

Ideal Companies: Broker Dealer Companies.

Tags for this Online Resume: Finance, Management, New Accounts, Leadership