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Online Resumes with "resolve escalations"



Customer Service Supervisor - 20 Years of Experience - Near 23060

Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...

Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales

Loan Officer - 20 Years of Experience - Near 32765

QUALIFICATIONS SUMMARY I am a professional with thirty one years of experience in loan operations including loan origination, loan servicing and regulatory compliance. I possess ten years of experience in banking software support and development. I understand the basic fundamentals of mainframe, client/server and distributed applications, project life cycle, and the basics of technical operations (networks, data center, dat...

Tags for this Online Resume: Management, Banking Industry, Business Analysis, Business Analyst, Email, General Ledger, Loan Operations, Documentation

Assistant Manager - 20 Years of Experience - Near 33319

Qualifications Highly dependable, innovative, and customer-focused professional with a distinguished career in providing customer service excellence within highly competitive and rapid changing environments. Proven ability in relating effectively to individuals at all levels within the organization accurately performs challenging tasks with precision and keen attention to detail. Demonstrates strong interpersonal and commun...

Tags for this Online Resume: Logistics, Merchandising, Audit, Inventory, Inventory Control, Payroll, Sales, Credit Card, Recruiting, Attention to Detail, retail manager, management

Assistant Director - 20 Years of Experience - Near 77086

Qualification Summary Highly personable service professional with over more than 25 years of experience in account management, inventory control, sales processing, purchasing, logistics, DOT certification, administration, and accounting (A/P & A/R) within the construction, manufacturing and telecommunication industries. ? Talent for identifying customer needs and presenting appropriate company product and service offerings....

Tags for this Online Resume: Purchasing, Customer Service, Inventory, Account Management, Accounting, Accounts Payable, Accounts Receivable, Construction, D.O.T., Documentation

General - 7 Years of Experience

Summary: * Analyst with over 7+ years of IT experience in Testing of various Web-based, Object oriented, Client Server applications on Windows and UNIX platforms. * Experience in performing end-to-end functionality testing for web based, client-server, database, and middleware applications. * Experience of the full SDLC Methodologies and Validations to ensure the Quality Assurance Control. * Experience on Banking, Telecom, ...

Tags for this Online Resume: Java Programming Language, Structured Query Language, Test, Automation, Oracle, Database, Integrate, Test Scripts, Management, Oracle PL/SQL Programming language

System Administrator - 10 Years of Experience - Near 21229

Professional Summary Experienced System Administrator familiar with formulating organizational archive policies. Ready to apply learned skills to any corporate decision making process in regard to protecting data using varying devices hard drives database management and archival software. Can research problem solve and communicate the best ways to perform and coordinate tasks throughout the organization. * Proven ability to...

Tags for this Online Resume: Linux, Veritas, Veritas NetBackup, VMWare, Wireless, File Transfer Protocol, Intrusion Detection, Scheduling, IBM MVS Operating system, Payroll

Help Desk Specialist - 9 Years of Experience - Near 20912

Summary of Qualifcations * Strong background in highly visible, fast paced customer service positions. * Exceptional troubleshooting skills, with strong knowledge of Windows, Apple, Novell, MS Office, Internet connections and peripherals. * Skilled communicator, able to successfully work with wide range of end-users to diagnose, resolve, or escalate when necessary, a variety of technical issues * Experience setting up, inst...

Tags for this Online Resume: Active Directory, Configure, Dell, Microsoft Active Directory, Microsoft Office, Microsoft Windows, Software, A+ Certification, Customer Service, Development Activities

Information & Record Clerk

Qualifications Summary Highly personable, self-motivated Management Professional with over twenty years of experience dealing with staff, internal and external customers (including upper management), creating and documenting processes, procedures, contracts and document retention policies. * Talent for identifying customer needs and presenting appropriate company product and service offerings. * Demonstrated ability to gain...

Tags for this Online Resume: Scheduling, Inventory, Management, Customer Service, Sales, Sales Calls, Security, Deductions, Billing, Budgeting

Sales Manager - 0 Years of Experience

SUMMARY OF QUALIFICATIONS * Approximately 18 plus years of professional and supervisory experience in the fields of business administration, sales, customer service, management, and marketing, within the automotive industry. * Goal-oriented individual with proven leadership capabilities ability to direct projects from concept to fully operational status. * Organized, highly motivated, and detail-directed problem solver expe...

Tags for this Online Resume: Automotive, Web, Sales, Catalogs, Outside Sales, Pricing, Administrative Tasks, Budgeting, Cardiovascular, Consulting

Featured Profile

Customer Service Manager - 14 Years of Experience

Talented Manager who has more than 6 years of Customer Relationship Management experience in an executive management role. Strong management experience developing technology systems to support more than 2800 locations and 50 e-commerce sales sites while understanding and maintaining business processes and procedures. Skilled at ecommerce, B2B and B2C sales improving both top-line sales and margin by suggesting necessary cha...

Ideal Companies: Converse, Journeys, Lids, J&M, Genesco

Tags for this Online Resume: Firepond Contact Center, Policies and Procedures, Customer Service, Management, Distribution, Order Processing, Budgeting, Payroll, Process Improvement, Oracle Parallel Server, presentation, profit and loss, supervisor

Featured Profile

Seasoned Operations Director

Seasoned executive with a verifiable record of achievement in the creation and development of new efficiency strategies and quality control process improvement plants, resulting in explosive growth and business profitability. Proven competencies in improving organizational productivity through the development and implementation of strategies that foster operating synergies and facilitate lasting and positive change. Strong ...

Ideal Companies: cerner / Amazon/ Garmin/ HCA/ HR BLOCK/ SUTHERLANDS//city of kansascity mo// olathe health department// city of olathe kansas

Tags for this Online Resume: Microsoft Excel, Assessments, Benefits, Coding, Communications, Customer Service, Documentation, EHR, EMT, Health Care Industry, excel, benefit manager, conflict resolution, operation manager, Logistical Engineer