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Online Resumes with "resolve escalations"
Great Customer Service Goes a Long Way
A highly organized and stuctered enviroment provides for a great company. The organizational structure of the daily operations within a company provide for both the employees and customers to feel they are in good hands and are of up most importance.
Ideal Companies: Honda, Time Warner Cable, Meijers, Copeland.
Tags for this Online Resume: Customer Service/ Program Administration
Help Desk and IT Projects Technical Analyst looking for position to retire from!
I am seeking a position that will allow me the flexibility to work from home while giving me a challenge to perform at a high level of proficiency.
Tags for this Online Resume: ActiveDirectory, MSOffice, MSExchange
Purchasing
Tags for this Online Resume: Contract Negotiations, Supply Chain Cost Out, Budget Implementation, Inventory Management
Proactive Customer Service/Retention
I believe in maintaining a proactive, creative, think outside of the box approach to customer service & retention to drive down company churn and promote customer satisfaction
Ideal Companies: Verizon, At&T, Time Warner
Tags for this Online Resume: customer service/retention/management/supervisor
Improving Customer Experiences
Ideal Companies: Cox Communications, Sprint/Nextel, Bell South, Centerpoint Energy, Coca-Cola
Tags for this Online Resume: Customer Service, Account Management, Escalations, Data Entry, Team Leader, Quality, Quality Assurance, Supervisor, Collections, Call Center, Training
Telcom Engineer
Conscientious Engineering professional who is highly focused and results-oriented, with proven ability to rapidly analyze and solve problems. Strong technical background, with attention to detail and ability to set priorities. Able to complete projects within deadlines and budgets. Working knowledge of Word, Excel, Visio, Microstation, and Verizon Proprietary Systems. Extensive knowledge of Verizon copper and fiber cable...
Ideal Companies: comcast, vonage, at&t, verizon, sprint
Tags for this Online Resume: ds0, fios, dsl, isdn, 56k, network design
Customer Service Manager - Account Manager - Mortgage Servicing, Riverside
To obtain a position within the Mortgage Industry that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and professional advancement
Ideal Companies: pacific sunrise, bank of america, greenlight, quicken loans
Tags for this Online Resume: loss mitigation, underwriter, collections, Customer Service, Manager, Mortgage, Mortgage Servicing, Customer Service Manager
Operations Officer with over 20 years experience diverse businesses
Accomplished, analytical and results-oriented Business Operations Executive with an outstanding record of applied experience and history of personal achievements. Instrumental in directing successful operations, sales and customer service processes—enforcing the seamless integration of best practices throughout all facets of organizations.
Ideal Companies: Call Centers, Insurance Companies, Network Marketing Companies, Logistics and Distribution Companies.
Tags for this Online Resume: Budgeting, Distribution, Inventory Management, Vendor Relations, Change Management, Ops Management, Team Leadership, Call Center, Customer Service, New Business Development, Process Improvement, Client Relations, Workforce Planning, Operations Officer, Director Client Services
Telecommunications / Military Veteran
Dynamic and seasoned professional with extensive experience in managing Telecommunications and Nuclear energy Informations systems under both corporate and military settings; combined with a track record of performing beyond established goals and expectations. Recognized for integrity, unparalleled work ethic, and organizational skills to effectively manage priorities and tasks under fast-paced environments. Analytical prob...
Ideal Companies: FLorida Power and Light, Pratt Whitney
Tags for this Online Resume: Cyber Security Compliance, Network Operations Center, Field Engineer, Military Veteran, VoIP, LAN/WAN
Call Center Operations Management
Results-oriented Business Professional with exceptional background in operations management, revenue growth, customer retention, and staff supervision. Astute business strategist and transformational leader with the ability to resolve client issues in a timely manner and exceed expected levels of service. Ability to innovate and drive organizational progress by identifying new business opportunities and maintaining key re...
Ideal Companies: Capital One, HSBC, Wells fargo, BOA, Discover Card, Applied card, AT&T, Verizon, Comcast, Amazon, CITI, GOOGLE, fexdex, Walmart, Emedco, Goodwin pumps, JPMorgan Chase & Co, TD Bank, Citizens Financial Group
Tags for this Online Resume: •Operations Management, •Training, •Business Development, •Cost Containment, •Call Center Management, •Team Leadership, •Revenue Growth, •Talent Acquisition, •Process Improvement, •Collections, •Staff Supervision, •Strategic Planning, •Quality Improvement, •Change Management, •Performance Management
Vice President, Client Development Manager
Forward thinking, astute Sales VP and Client Development, Field Sales & Strategic Account Manager with an MBA and 20+ years success innovating strategies that generate rapid response in highly competitive markets. Track record of turning around underperforming operations, penetrating untapped markets and forging profitable, long-term client relationships. Pivotal resource for Citigroup, General Electric, TEC Specialty Produ...
Ideal Companies: General Electric, Captial One, Proctor and Gamble, Newell Rubbermaid, Black & Decker
Tags for this Online Resume: Regional Sales Manager, District Sales Manager, Field Sales Manager, Program Manager, Strategic Account Manager, National Sales Manager
Account Manager
A determines and an optimistic business entrepreneur with proven abilities in planning, managing multiple projects, improving efficiency of operations, team building. Driven to meet and exceed client’s expectations.
Ideal Companies: I don't have any specific company.
Tags for this Online Resume: Account Management
