A determines and an optimistic business entrepreneur with proven abilities in planning, managing multiple projects, improving efficiency of operations, team building. Driven to meet and exceed client’s expectations.

COMPANY	POSITION HELD	DATES WORKED
Ceridian Benefit Services	(Confidential)	11/2005 - 7/2007

Highlights:

Providing client support and customer service for over 150 clients. Working with external clients as an interface to company, as well with supporting departments (Billing, Compliance, Operations, Technical Services, etc.). Maintain day-to-day relationship with clients, vendors and internal support departments. Provide direction and training to a team of Client Support Specialists. Resolve escalated challenges for consumer/client. Actively participate in projects and specific business unit activities

Companies I like:

I don't have any specific company.

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Account Management

Working with external clients as an interface to company, as well with supporting departments (Billing, Compliance, Operations, Technical Services, etc.). Maintain day-to-day relationship with clients, vendors and internal support departments