Occupation:Customer Service Supervisor |
Location:Englewood, OH |
Education Level:High School/GED |
Will Relocate:No |
Description
A highly organized and stuctered enviroment provides for a great company. The organizational structure of the daily operations within a company provide for both the employees and customers to feel they are in good hands and are of up most importance.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 1/2005 - Present |
| T.G.I. Friday's | (Confidential) | 11/2002 - 3/2005 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Vandalia Butler | General Studies | 2000 | High School/GED Degree |
Accomplishments
Highlights:
I started at the company that I am currently employed by as a customer service representative in the Petroleum division. I was shortly there after promoted to a Program Administrator for the Transportation devision for the Delta Airlines account, one of the largest accounts the company holds.Companies I like:
Job Skills
Keywords
Responsibilities
I am responsible for running portions of the accounts of such clients as Delta Airlines, Virgin Atlantic, Jet Blue Airways, Comair, and Omni Air International. I provide all reporting needs to the above listed clients and am responsible for resolving any issues for the clients. I am also responsible for monitoring the value of customer service provided by the call center and for taking and resolving escalated customer service calls.
