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Online Resumes with "managing SLA"



Servant Leadership

Proven leadership through project management. Lead by example and manage by serving.

Ideal Companies: No specific companies in mind

Tags for this Online Resume: project management, account management, people management, thought leadership, PMP, Project Manager

Account Supervisor

I am seeking a high volume career were I can utilize my eleven years of business experience. I would be grateful for the opportunity to further my knowledge and share experiences of my own.

Tags for this Online Resume: Supervise 45 employees over three shifts with a 24hr operation for both a Copy center and Convenience fleet., include customer service, high levels of client communication, weekly client meetings, high e-mail volumes, new hire interviews, quarterly reviews, annual performance appraisals, employee right ups, warnings, employee incident reports, time cards, attendants, heavy data entry, data collections, monthly invoices, billing, billing approvals, managing SLA, forecasting PNL

IT Bus Support, New Sales, Conv, Client Prod, Code migration Contract Management

To be challenge, and to innovate and encourage other, apply talent, skills and knowledge in an enviroment that values team work and integrity. To build companys revenues and relationships with clients while achieving my personal goad which includes continuous training and career progression.

Tags for this Online Resume: Director client relations, contract management SLA, code migration-testing, disaster recovery, conversions, new products & features

Featured Profile

Vice President of Operations and Client Services

Seeking Director/VP level position in PA. I am willing to relocate for the right company and opportunity. Seeking a company that can best utilize my experience and knowledge in the call center/collection/BPO/vendor management and outstanding client relationship skill sets.

Ideal Companies: Any.

Tags for this Online Resume: Operational Management, Relationship Management, Call Center Management, Accounts Receivables, Collections, Project Management, Business Process Outsource, Vendor Management

Decision Making Manager

I offer a strong background developing and managing remote support for client software and hardware and IT sales efforts. This includes directing the QA processes for software updates. Creating and managing SLA and client retention. Over the last 15 years I have managed many teams involved in client installations, QA software releases, and remote client support. For Micros Systems, I led teams with more than 60 members ...

Ideal Companies: computer

Tags for this Online Resume: Manager of Customer Service, Account Manager

Senior Director Technology - 10 years Experience, PM, Management, SLA, SDLC

IT Service Delivery / Information Security Management - 20 Years of Experience - Front Range Area

Accomplished IT service delivery and project manager recognized for excellent hands on leadership skills and the ability to successfully navigate complex challenges in a fast-paced environment. Adaptable, versatile, and efficient with an impeccable work ethic. Highly adept at process improvement and fostering a collaborative team environment. Certifications: Microsoft Certified Professional, ITIL v3, Network + (Dec '15), ...

Tags for this Online Resume: Leadership, Incident Management, Process Improvement, IT Strategy , Communication, Information Security, Problem Solver, Compliance

Information Technology Manager

AREAS OF EXPERTISE IT Infrastructure Management Technical & Solution Architecture Quality Management Risk & Issue Management Change Management Resource Management Client Relationship Management Team Management SLA Management

Tags for this Online Resume: Java 2 Enterprise Edition (J2EE), Java Programming Language, Architect, Test, Training, Unit Testing, Java Server Pages, Javascript, Project Management, Project Manager

Director - 20 Years of Experience - Near 65466

CnL Saddle & Tack/ Lucky 6 Outfitter - Retail Sales Representative from Oct 2013 to Present Customers. * Managed SLA (Service Level Agreements) for partners and wholesale customers by creating a positive business relationship and maintaining and/or exceeding the customer expectations. * Managed Budget for Capital and Operations expenses. * Business customer service support and product presentation to include new product dep...

Tags for this Online Resume: Support, Management, Forecast, Network Operations Center

Manager - 15 Years of Experience - Near 23233

CAREER SUMMARY * 14+ Years of overall experience in IT Quality Assurance and Testing services with 8+ years of comprehensive experience in large QA projects management. * Spanning development, enhancements, re-engineering, maintenance and migration requirements. * Proficient in business process analysis, defining testing scope, delivery roadmaps, test strategy, test plans, test schedule, test estimates and test cases. * Man...

Tags for this Online Resume: Test Management, Automation, Test Data Management, QA Management, System Integration, Business Requirements, Integrate, Performance Testing, Quality Assurance, Reviews, Software Testing

Featured Profile

Engineering Manager

Summary A results-driven and forward-thinking senior facilities and energy project manager, with a proven track record of accomplishment in portfolio facilitation, sustainable procedures and policy, maintenance management, sla and kpi development, global project and program management, ehs compliance, finance reporting, facility management, and team leadership. Recognized for excellent interpersonal and communication skills...

Tags for this Online Resume: Management, Training, Control Systems, Security, Security Systems, Systems Analyst, Automation, Call Center, Disaster Recovery, Energy Conservation, Sustainability, Maintenance, Budget, Portfolio Management, Six Sigma, Collaborative, EHS, GMP

Project Manager - 17 Years of Experience - Near 78727

Permanent Resident - Green Card Holder. Can work for any client within US and don't need sponsorship. 17+ years of overall experience in Enterprise IT Infrastructure Services - Solution Design, Service Transition, Service Delivery, Project Management and IT Transformation. 10 + years of experience in directing and coordination of activities pertaining to technology, transition or transformation programs for strategic IT IS ...

Tags for this Online Resume: Database, Oracle, Oracle 10G, Team Lead, Information Technology, aws, linux, it jobs, software, cloud, program management, account management, IT manager