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Online Resumes with "managing SLA"
Manager - 16 Years of Experience - Near 84129
AREAS OF EXPERTISE * * MDT * Deploy Studio * Casper Suite * Jira * Confluence * Agile * Rapid Prototyping * Active Directory * HTML & PHP * Windows & Mac OS * ITIL * SCCM * Change Management * Project Management * SLA Management * E-Waste Management * Executive Management * Certificate Management * Asset Management * Storage Management * Cost Analysis * Risk Analysis * Budget Creation & Analysis * Cloud & Internet Technolog...
Tags for this Online Resume: Application Server, Configure, Local Area Network, Novell, Novell Netware, Payroll, Procurement, Services, Apple MacIntosh, Cellular
Operations - 20 Years of Experience - Near 77584
PROFESSIONAL SUMMARY Results-driven Executive . Strategic thinker and corporate change agent builds enterprises, infrastructure and systems. Expert project and program manager of complex strategies and initiatives. Lead business growth, customer service expertise, call center and network operations centers. Direct global organizations and international BPO solutions. Consummate leader establishes high performance organizati...
Tags for this Online Resume: Local Area Network, Wide Area Network, Acquisitions, Automation, Bad Debt, Business Development, Customer Service, Customer Service Center, Field service
Project Manager - 11 Years of Experience - Near 48154
PROFESSIONAL SUMMARY Project Manager with 11+ years of IT experience. Expertise is in Information Technology Infrastructure Library (ITIL) practices, including Change Management, Incident and Problem Management, SLA Management, gathering business requirements and creating Proof of Concept (PoC). IT Operations expertise includes transitions as well as project management and service delivery. Experience includes: Single point...
Tags for this Online Resume: Troubleshooting, Change Management, Communications, Gateways, Infrastructure, Planning, Telephony, Cisco Unified Communications Manager, Clusters, Documentation
Oracle Financial Functional Consultant - 10 Years of Experience - San Ramona
Summary: Over 10 years of experience in Information Technology as Oracle Techno Functional Consultant in successfully implementing enterprise applications with global clients. * Understood and Studied the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the company. * Multiple Implementations of full system developmen...
Tags for this Online Resume: Financials, Oracle, Oracle Financials, Applications, Financial, Financial Applications, Fixed Assets, General Ledger, Training, Business Analysis, Oracle Financial Functional Consultant
Director - 20 Years of Experience - Near 22556
Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...
Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center
Manager
Summary of Qualifications - * Fifteen plus years experience in the IT financial industry managing large technical teams globally and complex concurrent projects across multiple offshore locations, with a broad understanding of both mainframe and distributed systems * Experienced in Business Analysis through supporting multiple corporate lines of business, understanding objective and requirements as well as minimizing impact...
Tags for this Online Resume: Software, Software Design, Audit, Compliance, Information Technology, IT Audit, Management, Services, Automation, Entitlements
