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Account Supervisor
I am seeking a high volume career were I can utilize my eleven years of business experience. I would be grateful for the opportunity to further my knowledge and share experiences of my own.
Facilities Manager
About Me
Industry: |
Real Estate & Building Maintenance |
---|---|
Occupation: |
Facilities Manager |
Highlights: |
I have won leadership certificates in achieving monthly goals and yearly expectations. |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Ozone Park, NY |
Work Experiences
5/2002 - Present
(private)Manager
- Supervise 45 employees over three shifts with a 24hr operation for both a Copy center and Convenience fleet. Responsibilities include customer service, high levels of client communication, weekly client meetings, high e-mail volumes, new hire interviews, quarterly reviews, annual performance appraisals, employee right ups, warnings, employee incident reports, time cards, attendants, heavy data entry, data collections, monthly invoices, billing, billing approvals, managing SLA, forecasting PNL, distribution/maintenance of supplies and monitored overtime. Create database, presentations, and programs to support group meetings and client discussions as well as providing client analysis for follow-up and review.
7/1997 - 5/2002
The Millennium Group
Manager
- Convenience Fleet (Xerox and Ricoh equipment)
The Fleet includes 350 units located nationally. Responsibilities include maintaining equipment service history, history reports, equipment volume, monthly equipment meter reads equipment right size, equipment downgrades/upgrades, equipment segments, and equipment specifications/electrical, network installs such as copy, print, and scanning functionalities, equipment relocations, meter read collections, maintenance of equipment, maintain equipment contracts, base rates, and minimum commitments.
Reproduction
Operate copy machines and photocopiers. (Canon, Ricoh, Docu Color, Xerox, and Danka)
Responsibilities include duplication, litigation, and document binding (spiral, wire, velo, saddle stitch, lamination, perfect bind). Maintain client deadlines, effective work flow, renegotiations, quality assurance, production pick-up and deliveries.
Mail Room (Federal Express Power Ship/Ship Manager, Pitney Bowes Arrival System and Pitney Bowes Postage machine). Monitored messenger services (in house and out house), mail distributions (interoffice, domestic and international mailing) Federal Express, Certified Mail, Return Receipt, Priority Mail, Express Mail, UPS, and Airborne/DHL,
Fax Operations (Canon Laser Class 730I and 3175) Fax Right System.
Responsibilities include incoming and outgoing faxes, International faxes, and e-mail confirmations. Prompt delivery and pick-up of time sensitive fax documentation. Insure client confidentiality.
Hospitality
Responsibilities include conference room set-ups and brake downs (1 – 80 Guest total of 20 Conference Rooms). Opening and closing of partitions. Insure food orders, food deliver and set up. Provide supplies for meetings such as pens, pencils, note pads etc.
Education
Keywords
Supervise 45 employees over three shifts with a 24hr operation for both a Copy center and Convenience fleet., include customer service, high levels of client communication, weekly client meetings, high e-mail volumes, new hire interviews, quarterly reviews, annual performance appraisals, employee right ups, warnings, employee incident reports, time cards, attendants, heavy data entry, data collections, monthly invoices, billing, billing approvals, managing SLA, forecasting PNL