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Online Resumes with "high volume calls"
Customer Service Supervisor - 19 Years of Experience - Near 46234
Professional Summary: Customer Service Leader with more than 15 years in leading successful customer service teams. Strategic leader well versed in all aspects of managing at the executive level building effective teams, managing operations staffed with up to 200 full-time employees and direct reporting relationships with directors and operations managers. Significant experience in managing a high volume call center with a ...
Tags for this Online Resume: Audit, Internal audit, Policies and Procedures, Call Center, Customer Service, Planning, Succession Planning
Customer Service Manager - 18 Years of Experience - Near 48081
CAREER SUMMARY Results-driven and growth-focused management executive with more than 18 years of progressive success in contact center management for small to medium-sized business and Fortune 500 corporations. Proven track record of delivering results in high volume high visibility environments. Strong directional communication skills and knowledge of call center technology such as ACD systems, IVR, PBX, IEX/TCS, and CMS. ...
Tags for this Online Resume: Account Management, Business Development, Management, Sales, Sales Training, Support, Training, Financial, Call Center, Call Center Management, customer service, call center, leadership
Operations - 7 Years of Experience - Near 30038
PROFESSIONAL SUMMARY Experience switchboard operator. Familiar with range of telephone systems, multi-line and Other communications console attachments and devices. Looking for new opportunities in this area of expertise and to utilize my experience working for a great company. Multi tasker capable of being reliable and flexible and available. Promptly and professionally and keeping all communications emergencies and office...
Tags for this Online Resume: Scheduling, Switchboard, Management, Security, Services, Communications, Pbx, Front Desk Receptionist, Secretarial, Microsoft Exchange, receptionist, Receptionist
Transportation manager - 20 Years of Experience - Near 30253
SUMMARY: ( Excellent background in management and direction of customer service and support functions. ( Able to handle high volume of calls in a fast-paced environment with complete professionalism and positive attitude. ( Demonstrated ability to coordinate, schedule, track and follow-through on shipments from pickup to delivery. ( Excellent communication skills, both oral and written. ( Good foresight, able to identify, r...
Tags for this Online Resume: Pricing, P&L, Sales, Sales Calls, Appraisals, Insurance, Complaints, management, manager, sales
Customer Service Representative - 15 Years of Experience - Near 94949
SUMMARY I have spent many years in the customer service industry in various types of business. I feel I have a very well-rounded experience that would enable me to do customer service in just about any field. Maintained the docket for patents and trademarks. Set new patent and trademarks into the pipeline. Sent clients letters informing them of various deadlines relating to their patents and trademarks. Assisted the broker ...
Tags for this Online Resume: Billing, Customer Service, Customer Service Rep, Call Center, Underwriter, customer service, customer service representative, call center
Customer Service Manager - 20 yrs in GA
SUMMARY: ( Excellent background in management and direction of customer service and support functions. ( Able to handle high volume of calls in a fast-paced environment with complete professionalism and positive attitude. ( Demonstrated ability to coordinate, schedule, track and follow-through on shipments from pickup to delivery. ( Excellent communication skills, both oral and written. ( Good foresight, able to identify, r...
Tags for this Online Resume: Pricing, P&L, Sales, Sales Calls, Complaints, Support, Transportation, Billing, customer service, customer service representative, sales, Logistics & Transportation, transportation
Customer Service Supervisor
Experienced with high volume calls. Addressed customer inquiries as it relates to their mortgage. Provided an elevated customer experience to generate a loyal clientele. Scored in top 10% of associates in successful resolution of issues. Exceptional communication and client relation skills. Securities Management Supervisor Jun 2005 - Dec 2012
Tags for this Online Resume:
Securities, Security, Cash Management, Customer Service, Due Diligence, Management, Mergers, Audit, Information Technology, Internal audit
Featured Profile
Sales Manager - 17 Years of Experience - Near 30101
PROFESSIONAL SUMMARY Over 18 years of strong leadership experience within the sales arena, with concentration in merchant services, software, computer, S&P, enterprise sales, and retention of valued customers. A determined and diligent thought leader that values coaching and calibration as a way to motivate his organization to success. Moreover, a proven track record of reaching and outperforming yearly goals and objectives...
Ideal Companies: Google. Amazon, HP, as well as companies that are start up, or between 1, 000 and 10, 000 employees
Tags for this Online Resume:
Management, Sales, Mba, Point Of Sale (Pos), Account Management, AVAYA, Business Acumen, Call Center, Change Management, CRM Management
Financial Specialist - 11 Years of Experience - Near 30075
Seeking a Full time Finance or Administrative position KEY COMPETENCIES * Experience in financial and IT services industries * Prior call center experience with internal and external customers and clients * Proficient IT/Computer skills including Excel, Access, MS Office Suite and software applications * Knowledge of basic office, accounting, secretary and receptionist tasks, call center inbound and outbound experience * A...
Tags for this Online Resume:
Email, Financial, Housekeeping, Applications, Call Center, Cash Flow, Cisco, CT, Financial Industry, Frame Relay
Account Strategist
Tags for this Online Resume:
Advertising, Packaging, Customer Service, Graphic Design, Call Center, Adobe, Budgeting, Cascading Style Sheets, CSS, Email
Help Desk Specialist - 0 Years of Experience
IT PROFESSIONAL with over 30 years of experience in Mainframe and Client/Server environments. Proficient in both PC technical support and help desk analyst roles. Provided both primary and secondary levels of support Experience working in large high volume call environment Experience in documenting standards and procedures Provided user training, development and support Implemented cost and efficiency improvements Leadersh...
Tags for this Online Resume:
Client/Server, Desktop Computer, Email, Vse (IBM Large Op Sys), Troubleshooting, Computer Associates ARCserveIT, Computer Operator, CSC, Desk Top Support, Help Desk
Sales Manager - 17 Years of Experience - Near 30101
PROFESSIONAL SUMMARY Over 18 years of strong leadership experience within the sales arena, with concentration in merchant services, software, computer, S&P, enterprise sales, and retention of valued customers. A determined and diligent thought leader that values coaching and calibration as a way to motivate his organization to success. Moreover, a proven track record of reaching and outperforming yearly goals and objectives...
Ideal Companies: Google. Amazon, HP, as well as companies that are start up, or between 1, 000 and 10, 000 employees
Tags for this Online Resume: Management, Sales, Mba, Point Of Sale (Pos), Account Management, AVAYA, Business Acumen, Call Center, Change Management, CRM Management
