Description
Experienced with high volume calls. Addressed customer inquiries as it relates to their mortgage. Provided an elevated customer experience to generate a loyal clientele. Scored in top 10% of associates in successful resolution of issues. Exceptional communication and client relation skills. Securities Management Supervisor Jun 2005 - Dec 2012
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Sales Support Supervisor | 10/2017 - Present |
| Cenlar Fsb | Operational Risk Analyst | 10/2015 - 5/2017 |
| Pershing Advisor Solutions | Securities Management Supervisor | 6/2005 - 12/2012 |
| Pershing Llc | Cash Management Associate | 2/1998 - 6/2005 |
| Paine Webber | Customer Service Representative | 1/1991 - 2/1998 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| SAINT PETER'S UNIVERSITY | 2013 | Master Degree | |
| SAINT PETER'S UNIVERSITY | 2006 | Bachelor Degree | |
Accomplishments
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