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Online Resumes with "helpdesk management"



Network Administrator - 15 Years of Experience - Near 77084

I have 15 years of working experience as a Helpdesk support Technician, Helpdesk Manager, and Network Support Administrator, and currently as an IT Manager. I am looking to relocate to Houston Texas, working for a Tech company with room to grow, and advance my career. My goal is to become an IT Director. I am a US Citizen, and I am not looking for relocation assistance. Unless, the Company offers assistance as an incentive.

Tags for this Online Resume: WAN/LAN, WirelessNetwork, Voip, Managed others, Routers/Switches, Servers, VMware

Manager - 10 Years of Experience - Near 85298

Consummate professional with a stellar career across service delivery management, process improvement, customer relationship management, and training/development. Excels in customer service, IT strategy, and deployment/migrations. Hands-on leader with keen insight into identifying and resolving operational issues to maximize workflow.

Tags for this Online Resume: Customer Service, Helpdesk Manager, IT Project Management, SLA, IT Technology, Customer Care, Call Center, Service Delivery

Customer Service Manager - 20 Years of Experience - Near 78665

Experienced professional with a track record of success in customer support management, helpdesk management, Information Technology, data analysis, and operations. Extensive background leading cross-functional teams in a way that improves efficiency, expands service, and contributes to greater client satisfaction. A team player with extensive experience in fast-paced work environments and a proven ability to prioritize busi...

Tags for this Online Resume: Support Management, Help Desk Management, Austi,TX, Round Rock,TX, Customer Support Management, Training Management

Director - 20 Years of Experience - Near 32174

Decisive, profit-driven senior executive with 20 years of accomplished operations management experience. Comprehensive background spans IT, project, call center, and helpdesk management. Leverages outstanding organizational, communication, and interpersonal abilities to ensure the satisfaction of internal and external customers, locally, nationally, and internationally. Adept in managing P&L and budgets. Expertise encom...

Tags for this Online Resume: Masters Degree, Call Center, Project, IT Managenment, Organizational Management, Coaching, Mentoring, Teaching

Manager - 20 Years of Experience - Near 77020

Service Delivery and IT Manager - 15 years I am a self motivated and result driven individual capable of managing large teams and multiple companies.

Tags for this Online Resume: Service Desk Manager, Operations Manager, Service Desk Team Lead, Helpdesk Manager, Quality Manager, Helpdesk Team Lead, Service Delivery Manager, IT Director, Consulting, Desktop Computer

Manager - 11 Years of Experience - Near 33445

Accomplished Operations Manager Support Manager and Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance process management and strong operational skills to a rapidly growing company. Qualifications -Service Desk/Helpdesk Management / ConnectWise administration -System and Network Administration -Cloud Storage, Backup and Di...

Tags for this Online Resume: Cloud Computing, Control Systems, Desktop Computer, Email, Logistics, Management, Pbx, SharePoint, Support, Disaster Recovery, Office 365

Service Manager, Program Manager , Field Service Delivery Manager,

To obtain a responsible and challenging position as a Program Manager or Service Manager within a company that has room for advancement and growth

Tags for this Online Resume: Field Service Delivery Manager, Program Manager , Service Manager, Helpdesk Manager, Deskside Support Manager

System Administrator - 10 Years of Experience - Near 77389

PROFILE Certified Systems Administrator with more than 12 years professional experience in secure and unsecure Component and (CWE) environments, supporting LAN/WAN platforms, software/hardware installation, maintenance, and troubleshooting, remote access, server and helpdesk management, and providing Tier I and Tier II component support.

Tags for this Online Resume: Vmware, MySQL, Citrix, Microsoft, Microsoft Windows, Local Area Network, Software, Software Design, Software Development, Software Testing, Test, Lotus, Lotus Notes, Troubleshooting, Support, Documentation, Video Conferences, Deployment, SCCM, Databases

Network Security Engineer - 31 Years of Experience - Near 77071

Summary of Qualifications Michael is a local mid to senior level IT Professional well adapted in security analyst work, and procedures. He has over 5 years experience in network security situtations, Identifying and evaluating potential threats and vulnerabilities. He has 6 years experience with (Remote/Onsite) McAfee ePO Orchestrator 8.8 Endpoint Protection, Symantec 12.1 Endpoint Protection, Data Loss and Prevention and M...

Tags for this Online Resume: Information Technology, Inventory, Inventory Control, Management, Microsoft Project, Microsoft Windows 2000, MS Project, Payroll, Project Leader, Project Management

ITS Helpdesk Manager

SUMMARY Technical Support Manager with over 20 years' experience providing hardware support and extended application support to include Microsoft Office Suite. ACCOMPLISHMENTS Established inventory and process document for loaner laptops and desktops to be used by employees while their primary system was being serviced. Deployment of Microsoft Office 2007 within strict timeframe and minimal loss of productivity to users. Pa...

Tags for this Online Resume: System Support, Information Technology, Long Term Care, Manufacturing, Medical, Medical Records, Microsoft Windows, Microsoft Windows XP, Patient Care, Services, it jobs, Desktop Support

Manager - 11 Years of Experience - Near 07666

I am a highly motivated and results driven Information Technology Executive with expertise in a number of industries and technologies. Extensive management and hands-on practical technical skills that cover a broad range of technical areas such as Data Center Implementation, Project management, implementation and monitoring systems. Over 8 years working, designing Wi-Fi technology deployment and implementation. Designed, im...

Tags for this Online Resume: Asynchronous Transfer Mode (ATM), AVAYA, Cisco, Control Systems, Database, Firewall, Frame Relay, Information Technology, Intrusion Detection, IPSec

Project Manager - 14 Years of Experience - Near 06033

SUMMARY OF QUALIFICATIONS * Over fifteen (15) years directing, managing, and supporting IT/Operations in Financial Services, Health Services and Manufacturing sectors. * Hold a Master's Degree in Information Technology (MSIT) from Quinnipiac University with a focus on Governance, Risk & Compliance (GRC) and Project Management. ITIL Foundation Certified in IT Service Management. * Most recently United Technologies Corporatio...

Tags for this Online Resume: Servers, Support, Active Directory, Annuity, CT, Infrastructure, Microsoft Active Directory, Program Manager, Services, Systems Administrator