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Online Resumes with "helpdesk management"



Manager - 15 Years of Experience - Near 85204

Summary of Qualifications * Self-motivated IT Manager with over 16 years' experience in the Information Technology field. * Strong history of Software Development Lifecycle (SDLC) management and implementation in both processes and software solutions. * Recognized for treating IT Operations like a business within a business. * Studied and trained in process improvement methods to increase organizational effectiveness and re...

Tags for this Online Resume: Audit, Desk Top Support, Desktop Computer, Disaster Recovery, IBM, Information Technology, Infrastructure, Manufacturing, Microsoft, Microsoft Windows, sql, it jobs, software, html, javascript

Manager - 19 Years of Experience - Near 19720

Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...

Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs

Manager

ACCOMPLISHMENTS * Led 2 large title company production center consolidations. * Managed 2 large data center moves. * Implemented program to refurbish company IT hardware saving approx. $50k this year. * Championed the implementation of DELL KACE for managing the corporate computing environment. * I have save the Taxpayers of the City of The Colony consulting fees by serving as an appointed government official on the Technol...

Tags for this Online Resume: Citrix, Desktop Computer, Adobe, Audit, AVAYA, Cisco, Dell, Desk Top Support, Forecasting, Microsoft Windows

Network Engineer - 20 Years of Experience - Near 60603

Ideal Companies: Chicago, IL

Tags for this Online Resume: Asset Management, Desk Top Support, HP, Management, Services, Billing, Training, Accounting, Automation, Medicare

Help Desk Specialist

Tags for this Online Resume: Microsoft Windows NT, Microsoft Windows 2000, Pc, Personal Computer, Citrix, Hub, Microsoft SMS, Microsoft Visio, Microsoft Windows 2000 Server, Remedy

Help Desk Specialist - 20 Years of Experience - Near 20744

Ideal Companies: NOAA, PTO

Tags for this Online Resume: Services, Support, Technical Support, Desktop Computer, Microsoft Windows, AVAYA, Email, Help Desk, Satellite, Transmissions

Manager - 20 Years of Experience - Near 83642

13-15 management

Ideal Companies: Amazon, travel is fine, management role

Tags for this Online Resume: Satellite, Microsoft, Microsoft Windows NT, Forecasting, Help Desk, Information Technology, IT Manager, Microsoft Nt Server, Support, Transportation

Manager - 19 Years of Experience - Near 34428

Tags for this Online Resume: Active Directory, Amazon Web Services, Associate of the Society of Actuaries, Cisco, Cisco ASA Firewall, DHCP (Dynamic Host Configuration Protocol), Firewall, Management, Microsoft Active Directory, Networking

Federal Government

Tags for this Online Resume: Microsoft, Distribution, Help Desk, HR, Human Resources, Information Technology, Logistics, Lotus, Lotus Notes, Management

Manager - 15 Years of Experience - Near 03053

Tags for this Online Resume: Engineering, Information Technology, IT Manager, Systems Engineer, Desk Top Support, Desktop Computer, Database, Database Administration, Diagnostics, Help Desk

Manager

Tags for this Online Resume: Security, Active Directory, Infrastructure, Lan/Wan, Local Area Network, Microsoft Active Directory, Microsoft Windows NT, Network Operations Center, Networking, Policy Development