SUMMARY OF QUALIFICATIONS * Over fifteen (15) years directing, managing, and supporting IT/Operations in Financial Services, Health Services and Manufacturing sectors. * Hold a Master's Degree in Information Technology (MSIT) from Quinnipiac University with a focus on Governance, Risk & Compliance (GRC) and Project Management. ITIL Foundation Certified in IT Service Management. * Most recently United Technologies Corporation - Program/Project Manager/Active Directory lead of a $1.2m+ project leading on/offsite teams of technical architects, developers and testers across multiple time zones, multiple lines of business using agile/Scrum approach. * Prior to that an entrepreneur, Integrated Psychiatric/integrated ProCare Services, LLC, - Co-Founder and Director of Operations. * Before that Citigroup Technology Infrastructure - Vice President & Sr. Infrastructure Analyst supporting an SOE Dev, UAT, Prod, and COB physical to virtual servers via VCENTER, RILO, ILO, VNC, DAMEWARE, Bomgar and other remote and shadowing tools provided proactive monitoring and logs review for fault isolation, security, et al assisted in NetApp/EMC storage support as well as thin and thick clients configurations via distributed application deployment tools such as BMC, Marimba, OpenView Configuration Manager (OVCM), Microsoft Installer (MSI), Microsoft Deployment Toolkit (MDT) and related technologies. Key functional responsibilities in meeting SLAs and OLAs across LOBs via Service Now served as a CoB SME with close BISO support relative to SOX/Fedocc, COBiT, ISO27001/2, FFIEC, Val-IT in support of ITIL frameworks. * Subsequently, Siemens, Inc. supporting MetLife, Inc., post a Server Information Engineer role at Citigroup's Travelers Life & Annuity.

Highlights:

• Servers
• Support
• Active Directory
• Annuity
• CT
• Infrastructure
• Microsoft Active Directory
• Program Manager
• Services
• Systems Administrator